Public Storage reviews

There can be customers with delinquent unpaid dues that you will have to go to lengths to reach sending delinquent emails delinquent calls frequently when prompt. In order to work here you have to maintain control and professionalism with frustrated customers at all times. The process of staging a unit either abandon or vacated can have piles of trash or heavy abandon goods that will require your attention. Multiple runs from office to units to dumpsters to utility rooms are needed. Heavy lifting and removal of contents in units. Proper safety gear worn to avoid breathing in dust other harmful matter. Gloves to avoid toxins and chemical reactions are worn while staging as well as safety glasses to avoid contact with debris.

30 min lunch Not being able to help my customers more or be able to actually compensate or communicate with them on as to why rent was being raised Having to work on holidays Company policies need to be updated Training could be more acute No raises. Not being recognized by any above personel Not having the staff to ensure customers are taken care of. I had the biggest property with 780 units and there were definitely days that it was impossible to keep all customers happy such as auction day and first month move outs and having to take care trash and maintain property just needs to have better coverage