Public Storage reviews

3.1

45% would recommend to a friend

(778 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

Reviews by job title

778 reviews

Reviews about "Compensation"

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5.0
Nov 14, 2016

THE place to work!

Recommend
CEO approval
Business Outlook

Pros

After 10 years as a DM in retail, I knew I needed out but had no idea where to go. Luckily, I found my savior in Public Storage. Great work/life balance. People are amazing. Compensation and benefits match the position perfectly. And the additional incentive of the bonus program make all the hard work worth it. PS provides a solid training and development program along with an abundant supply of resources to help every employee be successful in their position.

Cons

Small property staffs on single coverage can make it difficult to staff in emergency situations. DMs are responsible for getting handyman work completed on their properties which takes up valuable time and can be challenging to get vendors to complete the work.

5.0
Nov 14, 2016
Recommend
CEO approval
Business Outlook

Pros

Retail environment without the long retail hours Extensive training program for all employees from hourly associates to District Managers Competitive pay and bonus program for District managers Attractive Bonus program for hourly associates Great benefits available including 401k! Team environment with a great culture

Cons

No real cons to speak of. Best decision I made, making the change from a "typical" retailer to the Storage industry.

1.0
Oct 30, 2016

Beware of "staged" reviews!

Recommend
CEO approval
Business Outlook

Pros

You are at least allowed to go home at 6pm. But I wouldn't say you're done working. The only positive thing I can think of is They pay you on time.

Cons

Ok- notice how most of the recent reviews from October are from Regional Managers, claiming how "upper management" is so personable? That's because you won't find any other employees giving them that credit. That's false. They are so far out of reality. They never visit a property unless they are being visited from their bosses, then it's all a dog-and-pony show, and will flat out lie about being in the field with the employees. I literally have a Regional Manager that doesn't know half my team and has never been to 30% of my properties. Pay is very low compared to other District Managers at other storage companies. I know this because most of PS Managers leave for that very reason. For about 4 days each month, you're cutting locks all day. Other storage companies do not require DMs to cut locks. Look- turnover with Property Managers is so high, all you do as a DM is recruit and hire, and scramble to fill your schedules with a warm body to hopefully get your property open on time. This is causing the District Managers to start jumping ship because the work sucks. There are so many DMs leaving, or in the process of leaving, that I feel bad for the current DMs that will be having to run their own districts, plus keep others afloat since there will be open districts. Because of the high DM turnover, you are now seeing Regional Managers posting 5-star reviews on Glass Door hoping they can fool you into thinking this is a great company. There is no personal development here- nobody has the time.

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Glassdoor has 2,205 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.