• Store Managers are not managers, they’re just associates. You have no real control over your property or ability to resolve issues without getting your DM to do it. You’re micromanaged, and a glorified custodian.
• Upper management has no ethics or integrity. They let people get away with being “seat warmers” because they just care about the store being opened. They sweep problems under the rug, make excuses, and reward bad employees when their property hits goals that they had no bearing on.
• The low pay is seriously offensive. They pay $14 when other industry leaders pay $19.75-21 to start. The “benefits” are atrocious, and as stated above, if you live in an apartment you’re making around $11 and exempt from pay raises.
• As a DTS you are expected to drive to multiple properties a day to cut locks, manage auctions, and coach employees. BUT they don’t pay you mileage until you hit 32 miles for the day (so if you drive 35 miles you get paid for 3 miles). This is the same for District Managers, except they make 100k a year and you make 29k.
• There is VERY MINIMAL room for growth. The whole role of DTS was created to remove unwanted tasks from District Managers (was literally told they asked DMs what task they hated the most, it was cutting locks, so they made the DTS role and disguised grunt work as a promotion).
• They also created a district manager in training program, but very few people get selected for it. I’ve witnessed store managers full on doing the DMs job (doing the schedule, managing call outs, handling customer escalations - being USED) in hopes of being selected and they never will be.
• PS does not care about its employees, managers are literally trained to recite “the company will still be here tomorrow even if you aren’t.” You ARE replaceable to them.
