Public Storage reviews

100+ calls but also outsourcing positions to Columbia

The training process was unprofessional and abusive. I was assigned to different properties with no proper guidance and asked to clean entire buildings instead of being trained for customer service tasks. Some managers constantly disrespected me, mocked my English accent, and left me alone without support. I witnessed bullying, unsanitary conditions, and a complete lack of empathy from supervisors. When I reported issues to the district manager, no action was taken — instead, I was blamed. The workload was excessive, the environment toxic, and I was treated like a cleaner, not as a Customer Service Self storage manager in training.