Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
May 26, 2025

Worst Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Terrible company I’ve ever worked for

Cons

Worst Company I’ve ever worked for!! Run they are terrible

1.0
May 26, 2025
Recommend
CEO approval
Business Outlook

Pros

If you’re lucky you can get an apartment for free. No micromanaging, you’re by yourself at properties and as long as you have good time management skills you’re fine.

Cons

However the apartment attaches you to the job and makes it very hard to leave unless you have an alternative living situation, or financially can afford to leave. I used to love my job but recently they started having managers going to two properties in one day, but also mandate you take a lunch so you essentially have 3.5 hours at each property but they want you to still get 8 hours of work done at each property. They have been complaining the properties aren’t up to cleanliness standards but refuse to acknowledge that we don’t have the time to do everything we need. There is no work life balance because you’re expected to be there 8 1/2 hours five days a week… 9:30-6 Monday - Friday and 9:30-5 on weekends. They do not close early for ANY holiday, they close for Thanksgiving, Christmas, and New Years Day that’s it. They have been getting rid of golf carts throughout the company making it harder for managers to get things done. There is no accountability when people don’t do their jobs, it gets pushed under the rug. They don’t want us to tell customers information about why the office is closed, and they keep giving customers ridiculous rent increases, but assume we can keep the customer even tho it’s their business practices driving them to the competition… also since we’re barely interacting with them we never know if they’re vacating to keep them as a customer. As an employee if you need a storage unit you get treated like every other customer, no employee discount, no free unit and no special privileges and they pay us on the day the late fee hits, when this was brought up to management we were told to pay early with the second pay check in the month. There’s so much more I could go on, but honestly his job is not what it used to be… we’re just overworked bees making the queen richer and richer with nothing to show for ourselves.

3.0
May 24, 2025

Blah

Recommend
CEO approval
Business Outlook

Pros

It's a job. Barely if you like being dehumanized

Cons

Too many to cover. Very low wages. No raises.

Viewing 106 - 108 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.