Is Public Storage a good company to work for?

Public Storage has an overall rating of 3.1 out of 5, based on over 2,205 reviews left anonymously by employees. This rating has increased by 15% over the last 12 months. 45% of employees would recommend working at Public Storage to a friend and 53% have a positive outlook for the business. The best reviews about Public Storage have been left by employees working as Regional Manager , Senior District Manager and Property Manager/KTP .

Does Public Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Public Storage. This rating has improved by 19% over the last 12 months.

How satisfied are employees working at Public Storage?

45% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Public Storage 3.2 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Public Storage?

Property Manager (642) , Relief Manager (314) , District Manager (211) , Manager (44) , Property Manager/KTP (41) , Customer Service Representative (31) , Resident Property/Manager (26) , Senior District Manager (25) , Resident Property Manager (19) , Regional Manager (18) , Store Manager (13) , Assistant Manager (11) , Project Manager (11) , Sales Representative (11) , Sales Associate (9)

What are the pros of working at Public Storage according to real employee reviews?

"off and benefits are good." ((in 104 reviews)); "Some of the people I worked with were great but that's about all I can think of." ((in 78 reviews)); "I have a great work life balance and truly enjoy everyone I work with." ((in 72 reviews)); "You work steady hours and I found it enjoyable to have both office and outdoor work." ((in 43 reviews)); "Great peers and coworkers." ((in 41 reviews))

What are the cons of working at Public Storage according to real employee reviews?

"Low pay but they ask more of but do not make compromises for needs or balance." ((in 217 reviews)); "Being advanced to Property Manager from Relief Manager does not involve a raise; you are volunteered to be on call and you are given added restrictions to your schedule by accepting this position." ((in 144 reviews)); "All district managers and above are hired from outside the company" ((in 105 reviews)); "lack of support poor upper management" ((in 99 reviews)); "Bad management no interest in helping old customers only new ones." ((in 63 reviews))

What are employees saying about Public Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Public Storage layoffs and their outlook for job security at Public Storage in 2026.

What are the top reviewed Public Storage locations?

Glendale , Los Angeles , Houston , Chicago , Atlanta , Dallas , Orlando , New York , Charlotte , Denver , Seattle , Las Vegas , Gilbert , Phoenix , Tampa , Austin , Portland , Miami , Sacramento , Baltimore , Fort Lauderdale , Saint Louis , Brooklyn , Raleigh , San Antonio , San Diego , Orange , Philadelphia , Fort Worth , San Jose

Public Storage reviews

3.1

45% would recommend to a friend

(2,174 total reviews)

Tom Boyle

62% approve of CEO

53% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.2

Work/Life balance

3.0

Culture & values

3.0

Senior management

2.9

Career opportunities

2.8

Compensation and benefits

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,174 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 20, 2016

Property manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Apartment, set schedule. The fact that you don't have to work mornings is also good. Job isn't too physically demanding.

Cons

The company is extremely selfish, no pour tuning for advancement.

2.0

Feb 15, 2016

good until you see through the dog and pony show

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Stores are physically not open past 6pm. That helps with less issues with customers past office hours. If you get a great Regional, then you will get more out of this position. Peers 8 out of 10 are good people. Pay is competitive for a big box store salary.

Cons

this company has analysis paralysis. There are literally 17 reports to run daily. To send to someone. You need to do things so you don't show up on someone's report somewhere. They will work on your pay plan the year of the pay plan. they work on objectives the year those objectives are for. There is no planning from regional manager and above. They overload you on pencil pushing thing to do instead of value time spent with your people to develop them. Each of the systems are built to take 5 extra steps to do one thing. You cannot approve repairs past 100 dollars. They also coddle veterans that are chronic underperformers. Corporate employees and some regional and above are there to catch what you're doing wrong yet not offer solutions to fix it. There is no real "time off" on the weekends . They have so many unwritten rules on how to answer an email or a question or a phone call. Have more transparency with your people!

1.0

Feb 15, 2016

An Awful Place to Work!

Management

Recommend

CEO approval

Business Outlook

Pros

At Public Storage, they have some good stock incentives for Regional Managers and above, but even they are being reduced significantly.

Cons

The top down culture here makes this an awful place to work. The company manages by fear and expects to terminate a big percentage of it's employees every year. One DVP actually stated, "All your employees are stealing from you, it's your job to find out how and then fire them." One of the CEO's favorite sayings is "Only the paranoid survive!" Even the paranoid can't stand this place. Nearly all employees are consistently looking for another job to find a way out. He also has a short-term view of the business and does not believe in customer service, he only wants decisions made that affect the quarterly results he has to present to Wall Street. Read the customer reviews on Google and you will see what I mean. Even the positive reviews were received through a forced solicitation. In the CEO's own words, "We puke cash", yet even though they had record breaking YOY improvement, salaries and hourly wages are the lowest in the industry and increases are often put off for several months. My best advice to you is to stay as far away as you can get, both as a customer and an employee.

Viewing 1576 - 1578 of 2,174 Reviews

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Customer Service - Self Storage Manager

Public Storage

Public Storage reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Property manager

good until you see through the dog and pony show

An Awful Place to Work!

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