Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Feb 18, 2015
Recommend
CEO approval
Business Outlook

Pros

As a relief manager, I travel around a lot. Was offered a PM job several times but declined because I like going to different properties. At first I liked it. I was able to get the numbers but as time went on I realized this company is very unethical..

Cons

Where do I even start?! Let's start with the buildings I guess. Horrible. Constantly leaking, nothing ever gets fixed, I had to always lie to customers and tell them "oh it'll get fixed soon" and send out an email to the DM who would never reply anyway. I was forced into selling locks and insurance, which everyone agrees is uncomfortable and I always get customers who always denied/argued about it. Google reviews.. If I hear those words one more time I'll lose it. The rent raises so much, how is that even morally okay?! And guess who gets to deal with it? Us. The managers. While upper management sits on their butts in their comfy chairs, I get things thrown at me, threatened and verbally abused by entitled customers. Even if they're loyal and always pay on time, corporate won't lower their rate and just tells them to "move units". Ohhhh and the cameras don't even work! None of the properties I've ever worked at has working cameras. It's sad, really. There's black mold in some of the offices and it makes me sick. No one cleans it even though I've reported it many times. It's in the AC unit as well which blows on me all day. It's a good temporary job I suppose.

1.0
Feb 16, 2015

Very little pay for allot of dirty work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hours were good no nights.

Cons

Working alone to many tasks to do.

1.0
Feb 12, 2015

Dead end job

Recommend
CEO approval
Business Outlook

Pros

Money, however little you actually see...

Cons

Same low life delinquent clients to deal with every month, always cussing at you and fighting with you about having to pay their bill. Being forced by the company to push worthless storage insurance which half the time will not pay out to the customers for legit claims. Low pay. And quite literally no way to advance.

Viewing 1798 - 1800 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.