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      Public Storage

      Engaged Employer

      Public Storage reviews

      3.1

      44% would recommend to a friend

      (2,166 total reviews)

      Tom Boyle

      63% approve of CEO

      52% positive business outlook

      Ratings by demographic groups

      Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

      Reviews by job title

      2K reviews
      1.0
      Dec 14, 2014

      There should be a Negative option for Stars to describe my opinion of this employer....

      Property manager/ktp
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with the company for nearly a decade. There was a time when I enjoyed this job. I always enjoyed my clients, and enjoyed my coworkers. It was good to work both inside and outside daily.

      Cons

      I see many results that say not bad pay for an easy job. Those reviews come from the obscene number of employees who have been hired as body's, that don't work. At ALL. Upper management will hire anybody, you need only apply and show up. For that matter, once hired, if you don't feel like showing up its OK, someone who's more dedicated than you, will cover for you, and you will not be reprimanded, despite how overworked the teammate was who covered for you. THE DEDICATED STAFF ARE TAKEN FOR GRANTED, & OFTEN SKIPPED IN REWARDS. They blatantly disregard unscrupulous behaviors and in fact encourage them. Nothing matters but the metrics. Pay is to low for the heavy workload both physical and mentally. Favoritism is used to disperse bonuses and awards. While fear is used to push employees to preform and remain loyal.... So much truth stands to what I've stated that the name Public Storage alone being sited on my resume often sparked negative conversation in interviews and frequently added to the reason for my not being hired.

      1.0
      Dec 12, 2014

      They don't value their employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Stable company with lots of cash flow but they don't share that with front line employees

      Cons

      They pay terribly but expect perfection. The upper management has no respect for front line employees

      1.0
      Dec 11, 2014

      Horrible compay to work for.

      District manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are no pros. There is nothing positive to say. Read all reviews. This is a company that had the HR Directors call new District Managers to ask them to write positive reviews on Glass Door because the reviews they had were horrible.

      Cons

      Honestly...there are no pros to working here. There is no home/work balance. It's all work. They expect their district managers to work 24/7, and have even made statements that this job "is not 8 to 6 anymore...you must do work before 8 and after 6". You really do have to work long days--the expectation is high and so is the workload. Unfortunately the pay is not. There is a base commute that they take out of your mileage so this leaves you driving all over and receiving pennies for your travel. The expectations on the property managers are great, but their pay borders on the poverty level. Public Storage is very well run and is extremely profitable, but this comes at the cost of the employees. There is little to no recognition. The CEO stated at an annual conference that the company is "puking cash". What a fantastic statement to make in front of managers brought to the meeting making minimum wage or slightly above. One property manager commented to us that if the company is puking cash how come none of the lights work outside on her property and nothing ever gets repaired. They promote heavily from the DM level and above, but you need to be a favorite of the Regional VP--you don't necessarily have to be the smartest, or best at your job, but you sure need to be liked by the Regional. They have hired many new district managers all over the country and this is really the direction they are moving in. New blood--in with the new and out with the old. If you are great at driving results by beating your team down this is the job for you! Just keep asking them to get you those results by giving them nothing in return. Think twice before you accept the position. They will sell you on the company and how they run the business, but once you're in you will regret your choice. I work in an area where most of the DMs are overwhelmed and very unhappy. Health benefits are horrible--of course because they just don't care.

      avatar
      Public Storage Response
      11y
      Thank you for sharing your review. Public Storage’s financial strength and fiscal policies have enabled it to sail through global economic crisis with minimum impact on its business and employees. Job stability due to corporate financial stability is a benefit very few companies can offer. We do need to shed light on your statement, “in with the new and out with the old”. We take pride in the multitude of employees who have been an integral part of the Public Storage family for over 15+ years. Their dedication has been critical to Public Storage becoming the industry leader. We appreciate and acknowledge our long-term employees and welcome fresh talent. Hard work and integrity are attributes that contribute toward our employees’ growth and Public Storage’s success.
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      ReviewsPublic Storage reviews

      Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.