Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Nov 14, 2014

A soul crushing corporate environment - DON'T TAKE THE JOB.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you are C-list executive or major shareholder, this company works for you.

Cons

Everything. If you like working in a draconian, institutional, dreary corporate office, this is the place for you. The irrational CEO rules by intimidation and fear and creates policy to "keep the masses down", while creating inflated stock prices to boost bonuses for the very few. Anyone who can leave will or those who have hung on from the glory days before the CEO took over and are waiting for retirement to cash their stock (no longer offered to employees). No investment is made in the infrastructure so employees work with deficient systems in a high stress environment. Avoid the real estate department at all costs. Toxic.

2.0
Nov 11, 2014
Recommend
CEO approval
Business Outlook

Pros

Hours are from 9:30-6pm m-f, 9:30-5pm on weekends so that could be a benefit depending on your personal preference. Most managers, under the district manager are all generally nice from my experience. Apartments are available to employees that need a place to stay. Will have to take a pay cut.

Cons

The management style. Upper management sucks-- all the way to the CEO. They constantly change policies and scripts used to rent units to customers You feel pressured into forcing customer to buy overpriced merchandise. And then you are "called out" by management when a customer doesn't purchase anything from you. Inconsistency within the company. For example, The call center will tell the customer it is $23 to rent a space and that is all the customer will need, then the customer will come in with only $23 and we are expected to sell the customer an overpriced lock and then insurance and then sell merchandise to them,.Which makes no sense. No growth. The highest position a relief/property manager can go is KTP, which is a management trainer and they only get paid $1 extra to do that task, So a relief manager can not move up and become a district manager. You would have to quit and then get rehired as a District manager. Finally, the bonus. The bonus plan changes every year and they add more and more variables to make it difficult for managers to get a bonus.

Viewing 1834 - 1836 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.