Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
2.0
Jul 16, 2014
Recommend
CEO approval
Business Outlook

Pros

you don't really have to do much once you figure out how to organize your day, the schedule is always sent out in advance so you can make plans. Good work life balance.

Cons

no security.....I always feel unsafe coming to work at certain locations because anybody and everybody (including bums that rent there) can come in and they always make me and other tenants feel uncomfortable. bad pay....they pay you 9/hr and you work full time.....you work a lot to get a bad check that you can get at a part time job. dishonest company......let's just say this company will leave you always looking like the bad guy to renting tenants because you're the only one they can see and complain to about rent rising and other horrible things they act like they can't fix. upper management is pretty much a bunch of inexperienced rich people who just want you to do things the PS way (which is not the right way)

1.0
Jul 3, 2014
Recommend
CEO approval
Business Outlook

Pros

all pros to this job have changed and no longer exist

Cons

NO chance for advancement , horrible pay, 10+ scripts to memorize by heart, whole days spent on phone calling same customers over and over. dishonest policies like trying to force locks and insurance on everyone, dishonest policies regarding google reviews - trying to make customers do a review right in ofice-BEFORE they even finished renting. and being coached to not get a review if you think it will be bad, just shady all around. AND, notice almost all postive reviews are from managers & not store level employees?

Viewing 1894 - 1896 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.