Public Storage reviews

3.1

44% would recommend to a friend

(2,166 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,166 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Jun 3, 2014

Customer service

Recommend
CEO approval
Business Outlook

Pros

Company is Off the 5 freeway, easy to get to.

Cons

Company is driven like small business. Salaries for employees is super low and raises are a joke. Senior management are in positions without previous manager experience... Aren't leaders. Only management gets richer with big raises and bonuses.

5.0
May 29, 2014

Great Career Path

Recommend
CEO approval
Business Outlook

Pros

I never thought I would work for a Storage Company. I came from a fast pace and high stress environment that was not supportive and I used to work almost 60 hours a week.Public Storage is a great company to work for. There is a nice work/life balance here. I've heard from my supervisors at many levels to not spend so much time working after hours, which I chose to do. They only hire District Managers from outside with previous experience. The employees and management here are great. There are many oppurtunity to move up after the District Manager level. The workload is manageable. I enjoy having my own team and creating a positive and friendly sales culture. It is great to see how your leadership and coaching can affact behavior and change. If you want to develop your leadership and management skills and build a career with management, this is a great company to work for. They are evolving their sales culture and continue to be the industry leader and I am proud to be part of it!

Cons

No company car but I can expense my miles

avatar
Public Storage Response
11y
Thanks for the feedback! We really appreciate it!
5.0
May 28, 2014
Recommend
CEO approval
Business Outlook

Pros

In my experience at PS - the financial payouts are fantastic but that's based on a forced ranking. This allows competitive, solid performers to make very high incomes, average performers to make competitive incomes and poor performers find themselves with lower incomes. The compensation plan we use is the fairest I have ever experienced as an employee and personally - I love it. I have always been impressed how seriously PS takes the hiring process. We're very particular about who we hire; we are looking for future leaders and the potential for upward mobility is fantastic for employees that understand how to build high performance teams. A core expectation within the company is to develop people, create a positive working environment and to treat others with respect. I will never forget hearing my former Divisional Vice President talking to another DM while I was a DM trainee about the fundamental importance of building people up and not cutting them down when coaching their performance or behaviors. That always stuck with me and I just knew at that moment that I would love this company. 4 years later ....

Cons

Working some Saturdays and Sundays during our busy season. If a person isn't willing to work 1 Saturday and Sunday a month during our peak busy season - they're not a good fit for our company. We are a very structured company. After years of trial and error - the company has determined a key set of behaviors that work for our business and it's the expectation that everyone in the company embraces that structure. I was always a very entrepreneurial leader in past careers and that approach does not work here; knowing that going into the position made it very easy for me to accept and to embrace that culture. We take leadership seriously. If a person isn't good at hiring or developing people - they're probably not a good fit. If a person isn't serious about managing their business and creating an environment where employees can flourish - they're probably not going to be a good fit.

avatar
Public Storage Response
11y
Thanks for the feedback! We really appreciate it!
Viewing 1903 - 1905 of 2,166 Reviews

Glassdoor has 2,197 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.