Is Public Storage a good company to work for?

Public Storage has an overall rating of 3.0 out of 5, based on over 2,194 reviews left anonymously by employees. This rating has increased by 12% over the last 12 months. 43% of employees would recommend working at Public Storage to a friend and 51% have a positive outlook for the business. The best reviews about Public Storage have been left by employees working as Regional Manager , Senior District Manager and Property Manager/KTP .

Does Public Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at Public Storage. This rating has improved by 14% over the last 12 months.

How satisfied are employees working at Public Storage?

43% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Public Storage 3.1 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Public Storage?

Property Manager (633) , Relief Manager (314) , District Manager (209) , Manager (44) , Property Manager/KTP (41) , Customer Service Representative (31) , Resident Property/Manager (26) , Senior District Manager (25) , Resident Property Manager (19) , Regional Manager (18) , Store Manager (13) , Assistant Manager (11) , Project Manager (11) , Sales Representative (11) , Sales Associate (9)

What are the pros of working at Public Storage according to real employee reviews?

"Great benefits and stock." ((in 92 reviews)); "Some of the people I worked with were great but that's about all I can think of." ((in 80 reviews)); "I have a great work life balance and truly enjoy everyone I work with." ((in 67 reviews)); "Flexible hours and willing to work with school schedule" ((in 50 reviews)); "Great peers and coworkers." ((in 44 reviews))

What are the cons of working at Public Storage according to real employee reviews?

"Low pay but they ask more of but do not make compromises for needs or balance." ((in 211 reviews)); "Being advanced to Property Manager from Relief Manager does not involve a raise; you are volunteered to be on call and you are given added restrictions to your schedule by accepting this position." ((in 145 reviews)); "lack of support poor upper management" ((in 100 reviews)); "All district managers and above are hired from outside the company" ((in 99 reviews)); "Bad management no interest in helping old customers only new ones." ((in 63 reviews))

What are employees saying about Public Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Public Storage layoffs and their outlook for job security at Public Storage in 2026.

What are the top reviewed Public Storage locations?

Glendale , Los Angeles , Houston , Chicago , Atlanta , Dallas , Orlando , New York , Denver , Charlotte , Seattle , Las Vegas , Gilbert , Phoenix , Tampa , Austin , Portland , Miami , Sacramento , Baltimore , Fort Lauderdale , Saint Louis , Raleigh , San Antonio , San Diego , Brooklyn , Orange , Philadelphia , San Jose , Fort Worth

Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

5.0

Nov 4, 2014

Been happily working here full time for 2 years

Property manager

Recommend

CEO approval

Business Outlook

Pros

On site apartment at most of the properties, majority of the time DM's and above tell the customers the same thing regarding policy. in my 14 years of working, this is one of my favorite jobs because you aren't micro managed and you don't have to worry about telling the customers one thing and your boss telling them something else.

Cons

The only con is that the call center and customer service tells the customers things that aren't accurate. Potential tenants are told to bring in the minimum to rent and then we have to inform them of the other security features.

5.0

Nov 1, 2014

Property Manager, South Carolina

Property manager

Recommend

CEO approval

Business Outlook

Pros

The team of people that I work with in the district that I am in are great. We are team players, and when another property needs help there is always someone stepping up to the plate to help. And of course it helps that we have the greatest District Manager that there is. Working with the public you do meet lots of different people, so it is very important to be a people person. Constantly being recognized for doing a good job.

Cons

Explaining a rent increase to customers. It presents a challenge, but it helps me grow professionally.

5.0

Oct 24, 2014

Great career move to a strong, stable and expanding publicly traded company. Top management team, talented colleagues.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Super smart and good-humored people at the top and throughout all levels of the organization. Employees are diverse, talented, dedicated and have a fun spirit. There are many long-term employees, some "bleed orange." Work is always interesting with new challenges every day. The company is forward-thinking and serioulsy plans for the future, striking a balance of high growth without high-risk. Fiscal policies are conservative with very little debt. The company culture is "be respectful to others" and feel free to laugh at yourself and make others laugh along the way. The company is very careful in the hiring process to make sure new hires are a good fit. The company spends a lot of money to hire and retain top talent. Corporate offices are at good location for easy commute from many directions. I work on a great team with a great boss and definitely recommend the company to others!

Cons

No challenges or gripes you wouldn't find in any organization. Some employees feel that communication needs to be improved. This probably varies from department to department, and between corporate and the field. It's a rapidly growing environment and hard to keep up with it all. Need to pursue your own path to success and personal growth. Slackers need not apply.

Viewing 2020 - 2022 of 2,163 Reviews

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Jobs at Public Storage

Part Time - Customer Service - Self Storage Manager

Part Time - Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public Storage

Public Storage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Been happily working here full time for 2 years

Property Manager, South Carolina

Great career move to a strong, stable and expanding publicly traded company. Top management team, talented colleagues.

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Jobs at Public Storage