Public Storage reviews

3.0

43% would recommend to a friend

(2,163 total reviews)

Tom Boyle

61% approve of CEO

51% positive business outlook

Public Storage has an employee rating of 3.0 out of 5 stars, based on 2,163 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Public Storage employee rating is 20% below average for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews
1.0
Sep 12, 2012

Complete BS!!

Recommend
CEO approval
Business Outlook

Pros

Good work hours - apart from working sundays, which is a complete waste of time, as nobody ever comes in - some customers are awesome! They get rid of good employess and DMs and keep the ones that dont work or give a rats a***

Cons

Crap health insurance - had to have surgery last year as a heart condition was diagnosed and it was have surgery or possibly die, back in work 19 days after surgery, couldnt afford to have time off as thte short term disability that I was paying for, suddenly wouldnt cover me after they said it would (6 weeks off could NEVER be done) - had a small stroke the month before, and was back at work within 3 days - Now looking at being sued by what the insurance wouldnt cover, and come to find out, they seem to have not covered what they said they were! Scripts scripts scripts!!! all of them a waste of time, customers want service not a robot! Pay SUCKS, as a KTP (with the whole 58 cents extra) I was making $2 an hour LESS than a RF thats been here a year...tell me how does that figure? 10 times the workload and making a whole lot less than someone who did absolutely NOTHING but play angry birds on her phone and play on facebook? You tell the DM and nothing gets done, customers complain, and nothing gets done, other managers complain and nothing gets done.....its not what you know...its who you b**w... Bonuses are unatainable now, they keep pushing goals to places there are no way that you can hit all 5 parts....you may hit 2, 3 or 4 and still get NOTHING...I sold almost 3 grands worth of merchandise....and get this...I got just over $5 in merchandise incentive! INCENTIVE? REALLY???? I think not. I finished my 2 weeks notice today, and I am SOOOOOO glad I am out of there, starting with another company that actually pays bonus, and you make bonus on what you do...not unrealistic goals and NO outside work, no landscaping, no trying to fix doors and dealing with falling sheetrock, and not having to deal with crappy looking units and charging premium prices, that have roaches and mice and brown recluses...GOOD RIDDENCE!

2.0
Sep 10, 2012

Run Forest, Run...

Recommend
CEO approval
Business Outlook

Pros

The job is simple and there are no late nights.

Cons

Field employees are treated like idiots. There is no promotional opportunity at the Property Manager level. Most of the time, District Managers are sent to "train" with Property Managers who earn 1/3 the salary. Employee safety is a joke - the company spends more time "worrying" about your use of leather gloves to pick up a sharp object, but does nothing when a customer comes into your office and threatens you.

2.0
Sep 3, 2012

Slavery

Recommend
CEO approval
Business Outlook

Pros

There are no pros to this company

Cons

You are micro managed, You have to lie to coperate if they ask a question about how you are treated,if there is anything wrong on the property, You have to lie to customers on locks and insurance or lose your job, The DM in my district tells your personal business to other peers and always tries to get you to say something about your co workers, He makes comments on your size or if you are classy enough. He likes to keep arguments going on between coworkers.

Viewing 2059 - 2061 of 2,163 Reviews

Glassdoor has 2,194 Public Storage reviews submitted anonymously by Public Storage employees. Read employee reviews and ratings on Glassdoor to decide if Public Storage is right for you.