Is Public Storage a good company to work for?

Public Storage has an overall rating of 3.1 out of 5, based on over 2,196 reviews left anonymously by employees. This rating has increased by 13% over the last 12 months. 44% of employees would recommend working at Public Storage to a friend and 52% have a positive outlook for the business. The best reviews about Public Storage have been left by employees working as Regional Manager , Senior District Manager and Property Manager/KTP .

Does Public Storage pay their employees well?

According to anonymously submitted Glassdoor reviews, Public Storage employees rate their compensation and benefits as 2.8 out of 5. Find out more about salaries and benefits at Public Storage. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Public Storage?

44% of Public Storage employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Public Storage 3.1 out of 5 for work life balance, 3.0 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at Public Storage?

Property Manager (635) , Relief Manager (314) , District Manager (209) , Manager (44) , Property Manager/KTP (41) , Customer Service Representative (31) , Resident Property/Manager (26) , Senior District Manager (25) , Resident Property Manager (19) , Regional Manager (18) , Store Manager (13) , Assistant Manager (11) , Project Manager (11) , Sales Representative (11) , Sales Associate (9)

What are the pros of working at Public Storage according to real employee reviews?

"Great benefits and stock." ((in 97 reviews)); "Some of the people I worked with were great but that's about all I can think of." ((in 80 reviews)); "I have a great work life balance and truly enjoy everyone I work with." ((in 69 reviews)); "Flexible hours and willing to work with school schedule" ((in 50 reviews)); "Great peers and coworkers." ((in 42 reviews))

What are the cons of working at Public Storage according to real employee reviews?

"Low pay but they ask more of but do not make compromises for needs or balance." ((in 209 reviews)); "Property Managers and Relief Managers are not paid what they are worth for the job they are expected to do." ((in 153 reviews)); "All district managers and above are hired from outside the company" ((in 100 reviews)); "This company is all about customer happiness and satisfaction that upper management is always available to assist if help is needed in resolving issues." ((in 98 reviews)); "Bad management no interest in helping old customers only new ones." ((in 66 reviews))

What are employees saying about Public Storage layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Public Storage layoffs and their outlook for job security at Public Storage in 2026.

What are the top reviewed Public Storage locations?

Glendale , Los Angeles , Houston , Chicago , Atlanta , Dallas , Orlando , New York , Denver , Charlotte , Seattle , Las Vegas , Gilbert , Phoenix , Tampa , Austin , Portland , Miami , Sacramento , Baltimore , Fort Lauderdale , Saint Louis , Raleigh , San Antonio , San Diego , Brooklyn , Orange , Philadelphia , Fort Worth , San Jose

Public Storage reviews

3.1

44% would recommend to a friend

(2,165 total reviews)

Tom Boyle

63% approve of CEO

52% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Public Storage has an employee rating of 3.1 out of 5 stars, based on 2,165 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Public Storage employee rating is in line with the average (within 1 standard deviation) for employers within the Real Estate industry (3.8 stars).

Reviews by job title

2K reviews

2.0

Aug 8, 2024

Good co workers

Property manager

Recommend

CEO approval

Business Outlook

Pros

I worked with lovely co workers

Cons

Job in general, they expect one person to do everything on a property and help the customers, which for smaller locations that was fine but larger locations it was near impossible. Especially when you had to do more than one property a day. To hey kept add responsibility and things we had to do and some of it like the rent by phone was not necessary. They have a call center that is not only no helpful but down right bad at there job as well which constantly made customers upset at the pm. I think the main thing is I could do the work but it wasn't worth only making $13 a hour.

3.0

Aug 5, 2024

So-so

Property manager

Recommend

CEO approval

Business Outlook

Pros

Consistent daily tasks, easy to manage time

Cons

Lots of physical labor for the pay, constant being bothered by management to get reviews

1.0

Aug 5, 2024

Terrible

Property manager/ktp

Recommend

CEO approval

Business Outlook

Pros

Best and only pro is if you can become a resident property manager. Live rent free in a 2bed apartment. Currently trying to automate the whole system to they might get rid of resident managers all together very soon.

Cons

If you are a resident manager you then forfeit raises and get state mandated minimum wage. They are slow to update. Still using tech and programs from 2005. If your area is under staffed then the only way to get time off is to be in the hospital. Even then you have a small window to return or you will be fired. Zero room to grow within the company. If you are hired to work at the office level then you will never move up. Noticed in my entire region all District Managers, Regional Managers were referred from friends who already had the position. They hire people they know like family and friends in those positions. High expectations and demands and your only recognition is a pat on the back and “now try to beat this month next month” They are not picky in who they hire. You will work with people who have serious substance abuse issues.

Viewing 223 - 225 of 2,165 Reviews

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Jobs at Public Storage

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Customer Service - Self Storage Manager

Public Storage

Public Storage reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good co workers

So-so

Terrible

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Jobs at Public Storage