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      QTS

      Engaged Employer

      QTS reviews

      4.4

      86% would recommend to a friend

      (500 total reviews)
      avatar

      David Robey and Tag Greason

      92% approve of CEO

      93% positive business outlook

      Ratings by category

      4.5

      Culture & values

      4.4

      Work/Life balance

      4.4

      Career opportunities

      4.2

      Diversity & inclusion

      4.2

      Senior management

      4.2

      Compensation and benefits

      QTS has an employee rating of 4.4 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      500 reviews
      3.0
      Mar 23, 2018

      Small, Christian company

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Solid data center portfolio and managed cloud solutions.

      Cons

      Overtly Christian company culture. Back office infrastructure was a bit thin.

      avatar
      QTS Response
      8y
      Thank you for acknowledging our best-in-class data centers and solutions! It is our goal to provide the best solutions and service to our customers.
      5.0
      Jun 29, 2017

      Good company with heart, quality products, and caring folks

      Anonymous
      Recommend
      CEO approval
      Business Outlook

      Pros

      QTS is a good company with heart, quality products, and caring folks. Just like a lot of places, sometimes the politics of 'getting ahead' or 'protecting my turf' get in the way of progress and growth. That's unfortunate but people are people I guess. The good thing is the culture tends to win out and the company does make the right decisions for the right reasons the vast majority of the time. That's really important! The company has seen explosive growth so if you are a go-getter you have a great chance to be successful and grow with the company. If you need rigid structure and process to perform your job, you'll quickly see the holes that you have to fill in yourself to be successful. That can lead to frustration, confusion, re-work, and sometimes turn-over. It has the feel of a family start-up with sound financial backing. I think that's what makes it fun and exciting - others may disagree. Technology is moving so fast these days I don't know if QTS will ever catchup to being an automated-process heavy enterprise. Perhaps it's better that way, anyway?

      Cons

      Sometimes the wrong people are hired or the wrong decisions are made that aren't a good culture fit. These setbacks hurt growth and morale.

      avatar
      QTS Response
      8y
      This is great feedback and insight! It sounds like you've already embraced the 'chaos' that can sometimes accompany such rapid growth and are thriving! I couldn't agree more that there are so many opportunities for people who are driven and willing to push themselves to learn more, and challenge their teams to try new things. We are lucky to have you. Keep up the great work and please be sure you're sharing your feedback with your leaders. We are only as good as our people. Shelagh Montgomery, EVP Strategic Client Management
      1.0
      Feb 19, 2017

      Good potential, terrible execution

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      QTS is doing better every day. One day, they might actually become what they strive to be. Superficially, the facilities are beautiful. Just don't look beneath the surface. The benefits package greatly improved over time, and the training opportunities became much more robust. Executive leadership is actually pretty involved and easy to talk to. If they take the necessary steps to fix middle management, the company can be great.

      Cons

      -Everything looks great, but is usually a result of cost cutting. This means there's little consistency between sites and even between rooms in the same facility. -Training is available, but you have to follow their path. If you're not interested in the specific certifications they want you to achieve, you'll eventually face some kind of punishment, but they never go into detail of what that is. Most people leave before they find out. -There is little accountability. This is true within teams and between departments. If you don't have a specific contact, then odds are good you'll be on your own to fix whatever problems arise. If someone doesn't follow through with their obligations, it's up to you to fix. -Standards exist for a reason. Either follow them or don't, but don't pay them lip service and ignore them. -Management needs some serious training. Our team lost everyone over the course of a year and half. At one point it was all taken up the chain only to be ignored. The same manager that caused the problems is still there and still committing the same mistakes. This is a common theme and the reason I left.

      avatar
      QTS Response
      9y
      I want to thank you for your candid and obviously thoughtful feedback. Like any good and growing company, we know there are always areas for improvement, and we appreciate your comments. We are aware of some opportunities with developing great leaders and are working toward that with the opening of our new leadership academy later this year. We’ll definitely take your comments into account when developing curriculum for this new venture. Again, thank you and we hope you’ve found something that is proving to be a better fit for you. David Murray VP, Facilities
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      Glassdoor has 520 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.