QTS reviews

4.5

87% would recommend to a friend

(500 total reviews)
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David Robey and Tag Greason

93% approve of CEO

94% positive business outlook

QTS has an employee rating of 4.5 out of 5 stars, based on 500 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The QTS employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

500 reviews
4.0
Feb 13, 2017
Recommend
CEO approval
Business Outlook

Pros

- Lots of opportunity to try new things and make a difference - Diverse customer base both industry and product wise provides a great technology experiences. - 3 days paid community services gives opportunity to re-charge the batteries and make a difference

Cons

- 40 hour PTO rollover cap - Competing inter-departmental priorities can be difficult to manager

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QTS Response
9y
One of the upsides to rapid growth is the fact that it creates opportunities for people who are willing to embrace it. It sounds like you are definitely one of those types of people and we are thankful to have you as part of our QTS family. I appreciate your actionable feedback on things we can continue to focus on to improve both the employee and customer experience. Thank you. Shweta Bhatia Director, People Services Operations
3.0
Feb 2, 2017

It's a job

Recommend
CEO approval
Business Outlook

Pros

Teamwork is extraordinary, plenty of opportunities to learn more, able to have work/life balance, keep extremely busy

Cons

no personal space in seating, germs spread quickly, let client control how we manage their devices which requires special procedures for all of them making it difficult to manage, no organization, no accountability, let clients control scheduling which amounts to conflicts, much more concerned with nps scores rather than procedures/processes to make our jobs easier so that we can work more effectively

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QTS Response
9y
I appreciate you taking the time to provide feedback and hope you feel comfortable sharing this feedback with your immediate supervisor. It is never our intent to provide a less-than-ideal work environment for any of our QTSers. We are always looking for ways to improve the employee and customer experience, so I hope you’ll share your ideas either directly with me or by using one of our internal communication channels on MyQTS. Lorraine Swicicki VP Customer Care
3.0
Jan 23, 2015
Recommend
CEO approval
Business Outlook

Pros

Work life balance Great training Nice people Convenient location No hierarchy Financially healthy

Cons

No Process Unorganized No strategy Male Centric Poor buying decisions

Viewing 130 - 132 of 500 Reviews

Glassdoor has 520 QTS reviews submitted anonymously by QTS employees. Read employee reviews and ratings on Glassdoor to decide if QTS is right for you.