Pros
Facilities look great - the data center is actually a show-room. Some of the people are great, have knowledge and experience but be very careful - they will turn on you and backstab you fearing they will loose their job if they try to do something correct but goes against what the non-technical upper management wants. Benefits are OK, but don't expect that much. That's about it, oh and free coffee, but you have to use your own mug.
Cons
Read the reviews before I started working there. I was very weary, but my manager and my co worker's work ethic and great attitude convinced me to join. At first glance, the company "appears" to be great, but that is just smoke in mirrors. Management is primarily ran by clueless people, worried only to please upper management and not do the right thing. Upper management just wants to purchase new facilities, make them look pretty but not really functional and market that as world class - completely ignoring the technology side - i.e. invesing in upgrading their core infrastructure that supports all their customers. They seem to only care about driving the stock price up. Their recent acquisition of Carpathia was a total fiasco - they purchased a company based on partial truths just so QTS can say they are competitive in the managed services market - which is not the case. Selling and managing floor space (read REIT) is NOT the same as providing managed services to customers - something QTS is still ignoring. If you like to be in an organization that re-organizes every 2 months, then this is the place to be. We were in the middle of a reorganization when the whole Carpathia deal was announced, which triggered another re-organization (the first one was not fully implemented). Fast forward 3 weeks, then they announce another reorganization. "Funny" to see techs not having a clue what their actual responsibilities are and their managers struggling with the same. Most of the reviews here are truthful, except for the 5 stars "everything is awesome" reviews which were clearly written by someone in H/R just to boost their ratings. There are some older really negative reviews that are not true as well - specifically the one that states that everyone is drunk or high (former DCO technician in various locations). People turnover is amazing! People with real talent run away as fast as they can when they get past the smoke screen QTS portrays and they see what they really are in for. People with no real talent tend to stay. Saw entire departments have a 100% turnover and management did nothing. You know something is really wrong with the company when the entire informaiton security department resigns within a 3 month period. To my knowledge, upper management really has not done anything about that, which does not surprise me since they did nothing about the other departments that had similar turnover. QTS says they are about people, but that is typically not the case with management, especially upper management. Be weary of mid-level management and higher - if you do not align with them at 100% (meaning, keep your opinions to yourself), then they will make it a point to make you look bad in front of everyone just because and to make themselves look more "important". Also, not backfilling positions and dumping more work on the already over-worked staff should not be what your slogan is - "datacenters driven by people". Their marketing of QTS being "world class leaders in security" is 100% a pure marketing scheme, as well as pretty much everything else they claim to be "leaders" in.