Does QVC Group pay their employees well?

According to anonymously submitted Glassdoor reviews, QVC Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at QVC Group. This rating has been stable over the past 12 months.

How satisfied are employees working at QVC Group?

52% of QVC Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated QVC Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at QVC Group?

Customer Service Representative (46) , Customer Service Specialist (8) , Customer Service Representative (CSR) (7) , Software Engineer (5) , Manager (4) , Senior Software Engineer (4) , Order Services Representative (3) , Senior Manager (3) , Buyer (2) , Collections Specialist (2) , Customer Order Specialist (2) , Customer Service (2) , Customer Service (CSR) (2) , Customer Service Associate (2) , ICQA Associate (2)

What are the pros of working at QVC Group according to real employee reviews?

"The people were great and fun to work with" ((in 23 reviews)); "benefits are good." ((in 19 reviews)); "Work life balance is good" ((in 15 reviews)); "Cool employee discounts at all affiliated brands, high levels of transparency from directors, and very generous work from home arrangements." ((in 14 reviews)); "Great culture and a fun environment." ((in 7 reviews))

What are the cons of working at QVC Group according to real employee reviews?

"Abusive customers, management difficult to reach, the company is fighting a losing battle against Amazon" ((in 6 reviews)); "management was that great and training wasnt the best" ((in 4 reviews)); "Low salary, you put all the equipment" ((in 4 reviews)); "Management has a hand in dealing with communication between them but good luck hearing back because they push those requests to the back." ((in 4 reviews)); "They immediately met with my entire team from my immediate supervisor all the way up to the vice president of my department, HR didn't even tell me but my team did." ((in 3 reviews))

What are employees saying about QVC Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about QVC Group layoffs and their outlook for job security at QVC Group in 2026.

What are the top reviewed QVC Group locations?

West Chester , Saint Petersburg , San Antonio , Bethlehem , Tampa , Raleigh , West Chester , Orlando , Florence , Dallas , Houston , Piney Flats , Chesapeake , New York , Memphis , Cleveland , Toledo , Seattle , Philadelphia , Chicago , Homer Glen , Christiansburg , Greeley , Florence , Nashville , Fort Worth , Texas City , Bluff City , Knoxville , Columbus

QVC Group reviews

3.4

52% would recommend to a friend

(222 total reviews)

David Rawlinson II

48% approve of CEO

33% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (222 reviews)

Ratings by demographic groups

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QVC Group has an employee rating of 3.4 out of 5 stars, based on 222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QVC Group employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

222 reviews

1.0

Sep 30, 2023

Customer service

Recommend

CEO approval

Business Outlook

Pros

Quarate at QVC San Antonio management is disorganized and blame others for their mistakes. Crystal, the supervisor, makes sure the employees receive no customer service.

Cons

Gossip. Gossip. Gossip. Looks like the stock prices at QVC are really low, so I'll be sure to look for another job and quick!

4.0

Sep 16, 2023

Great place to work as long as you dont get on the recruiter's bad side lol

Wah customer service representative

Recommend

CEO approval

Business Outlook

Pros

Training is great fast and no surprises when you start taking calls, what your trained is the type of call you really get. You have access to all your tools and the customer's are great.

Cons

Well the staff is still human and you still have petty /unprofessional people within this company as in all. Still the drama filled call center environment via home. The is a recording of Stacy Moore one of the recruiters tell an person she was interviewing, she wasnt a good fit for the position because she provided her physical address instead of the po box which was listed on her application. The person she interviewed actually use to work for the company before and has 20 years of active customer service skills, but she didnt get the job because she didnt provided the correct address.

5.0

Jul 6, 2023

Easy apply

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The interview process was very easy and fast. I did the assessment online and got an email asking me to set up a time to be interviewed over the phone. I was offered the job at the end of it. She asked super simple questions. Like how would I handle a difficult customer, what do I do if my internet suddenly stops working and explaining my background.

Cons

Using my own eqmt -computer can’t be older than 3 years old , must meet specs. You also need a monitor, headset, wired keyboard and mouse.

Viewing 25 - 27 of 222 Reviews

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QVC Group

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Customer service

Great place to work as long as you dont get on the recruiter's bad side lol

Easy apply

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