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      Quadient

      Engaged Employer

      Quadient Customer Service Representative CSR reviews

      3.5

      25% would recommend to a friend

      (2 total reviews)

      Geoffrey Godet

      100% approve of CEO

      25% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      4.3

      Culture & values

      3.5

      Work/Life balance

      3.5

      Compensation and benefits

      3.3

      Senior management

      3.3

      Career opportunities

      Ratings by demographic groups

      Reviews by job title

      2 reviews
      3.0
      Aug 28, 2024

      It’ll pay the bills

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      -management was decent -pay was average -provided equipment -remote

      Cons

      -constantly on a phone -VERY strict on time management -unreasonable call volume -unorganized between different departments -confusion between who does what in each role/department -management all has different answers -never received a pay raise in the two years I was there -kept giving me more work and adding more skills for me to learn but never raising pay. -rude customers (not Quadients fault)

      avatar
      Quadient Response
      1y
      Thank you for your feedback. We're glad to hear that you found aspects of the management, pay, and remote work positive during your time working here. We also appreciate your insights into areas where improvements can be made. Your feedback is valuable and will be considered as we work to enhance our processes and support for our team members.
      5.0
      Sep 14, 2023

      A solid company to work for

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good vacation benefits, job stability, and open communicative management, work from home

      Cons

      Niche market, low company visibility, no obvious forward vision

      avatar
      Quadient Response
      2y
      Thank you for taking the time to share your feedback. We're delighted to learn that you appreciate the advantages that Quadient offers its employees. Our commitment to fostering a healthy work-life balance empowers our team members to excel in their roles. We are dedicated to enhancing our brand visibility through employee stories, a strong social media presence, and active community engagement.
      Related searches: Quadient Customer Service Representative (CSR) jobs | Quadient Customer Service Representative (CSR) salaries | Quadient benefits | Quadient interviews
      Quadient reviewsQuadient Customer Service Representative (CSR) reviews

      Glassdoor has 1,106 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.