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      Quadient

      Engaged Employer

      Quadient reviews

      3.4

      51% would recommend to a friend

      (893 total reviews)

      Geoffrey Godet

      64% approve of CEO

      47% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.6

      Diversity & inclusion

      3.3

      Culture & values

      3.2

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      Quadient has an employee rating of 3.4 out of 5 stars, based on 893 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      893 reviews
      3.0
      Aug 16, 2021

      Decent company to get introduced into the Saas Sales and Hardware Sales and territory management.

      Senior account executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy sales cycle - large existing customer base to upsell, only one "real" competitor and most of the time you can beat them on value. Remote work friendly on occasion but not ideal all the time as you often have to touch and feel the customers sample documents. Comp plan designed to reward high performers that hit all the marks - High Volume AND high revenue, AND new logos AND existing customer upsell AND cross sell - miss one and your comp goes way down.

      Cons

      Typical "short-term memory" leadership style (i.e. what have you done for me lately). Preaches they are a technology company but doesn't use technology to empower their field sales. Very old scool... still using many siloed (old) softwares to generate multiple docs. submitting orders via email with multiple documents, pdfs, excel commission sheets etc that all nearly say the same thing. Lots of copy and pasting all the time. Constant kicks backs after submitting deals. Biggest frustration: have had deals stolen from inside sales (call center) reps or sales guys from acquired companies sales teams that call into my territory, shouldn't these coworkers be collaborating with me? Have yet to see a "career path" laid out as to why I might want to stick around, ...just keep telling me to keep selling... preaches Business impact selling but expects such high volume that BIS isn't possible for more than 20% of the cases.

      avatar
      Quadient Response
      4y
      Thank you for your complimentary comments regarding Quadients value in the space, remote work friendliness and high performance culture. We have worked hard to create a best in class sales organization with world class sales enablement. Your comments regarding our opportunity to improve are equally appreciated. This gives us the chance to immediately address them and improve. We have already begun to address the points you raised regarding areas we can improve. For example, are creating comprehensive career pathing for our employees that will help all our employees achieve their career goals. Thank you again for sharing your thoughts.
      4.0
      Aug 14, 2021

      Decent medium sized company with a hardcore work environment

      Software support specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits and pay are decent for the kind of role it is, and you get the feel of working in a larger organization with a global team. The training is extensive and they make sure their employees are well trained before they assign them projects.

      Cons

      I would say that I generally do not recommend this organization. The industry itself is dying, although they are moving to the cloud and digital communications suite. High expectations from the management team in terms of what you were expected to deliver. There was limited career progression. For the Support team, managers often compared you to other staff which is generally unprofessional since each staff has different capabilities. Very high pressure work environment and you were expected to deliver a lot, since the customers have high expectations from the Support team. Extreme emphasis on internal certifications, and the threat of losing your position if you do not pass within three attempts. Lack of communication between different departments. If you are considering different job offers, consider another organization instead.

      avatar
      Quadient Response
      4y
      Thank you for sharing your feedback. We take all reviews very seriously and are pleased to see that pay, benefits and training were up to your standards. We were, however, concerned about your feedback regarding career progression and work environment and reviewed your comments with our leaders within our Support areas. It is not our practice to compare the work of our employees in any open forum. In addition, we intentionally aim to create a very fair and healthy environment with open dialogue between employee and manager. If you would like to provide additional feedback, please feel free to reach out at employeeexperience@quadient.com.
      5.0
      Aug 9, 2021

      Love Beanworks!

      Software qa engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Genuine commitment to culture, transparency, flexibility, competitive compensation, growth opportunities, challenging and fun work environment

      Cons

      No cons as of yet :)

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      ReviewsQuadient reviews

      Glassdoor has 1,105 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.