Quadient reviews

3.4

52% would recommend to a friend

(892 total reviews)

Geoffrey Godet

64% approve of CEO

48% positive business outlook

Quadient has an employee rating of 3.4 out of 5 stars, based on 892 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quadient employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.6 stars).

Reviews by job title

892 reviews
5.0
Apr 4, 2024

I've found my people!

Recommend
CEO approval
Business Outlook

Pros

I have been working for 25+ years and have been employed at a number of companies, some good and some bad. Quadient by far is my favorite! Innovative products to sell, great team members to collaborate with and an amazing sense of community! They took a chance on me and continue to as I move through the ranks. I've found my people!

Cons

Just growing pains that come along with process change.

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Quadient Response
2y
We’re delighted to hear that Quadient is your favorite company to work for, especially with your impressive tenure of over 25 years! It’s great to see that you have been provided the tools and resources to grow within the company and having a supportive and collaborative group to work with is definitely a plus. Recognizing the potential challenges that accompany process changes reflects an understanding of the dynamic nature of the workplace. Your positive attitude and strong sense of community illustrate a fulfilling workplace for you to continue to thrive in. We appreciate you taking the time to leave a review and your continued work and success here.
3.0
Mar 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Lots of focus on customer success

Cons

Not enough spend on proper tools

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Quadient Response
2y
Thank you for taking the time to leave a response. We are pleased to hear that you acknowledge the significant emphasis we have placed on customer success. This commitment has not only enhanced our customer relationships but has also contributed significantly to our reputation and customer loyalty. By prioritizing customer success, we are better able to understand and address customer needs effectively, resulting in improved satisfaction levels. We appreciate you sharing your concerns regarding the allocation of resources towards acquiring and utilizing proper tools within our organization. It is evident that without the right tools and technology, we may face challenges in optimizing our efficiency and overall competitiveness in the market. Proper tools are essential for streamlining processes, enhancing productivity and enabling innovation which are all crucial elements in delivering exceptional customer experiences.
5.0
Mar 17, 2024
Recommend
CEO approval
Business Outlook

Pros

- Fully Remote - Awesome Company Culture - Great colleagues (friendly, smart, helpful, team players, and hardworking) - 3 Fridays off / week - Room for growth - Right amount of challenge

Cons

- Pay increase was slow/low - Company had financial issues - A bit disorganized when it comes to having clear boundaries with clients (resulting in some team members to be overworked)

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Quadient Response
2y
Thank you for taking the time to provide feedback. We appreciate hearing about the positive aspects of Quadient that contribute to a fulfilling work experience, which we believe is fundamental for employee happiness and success within our organization. Our commitment to offering remote work options aligns with our priority of promoting work-life balance for our employees. The strong company culture and supportive colleagues at Quadient play a key role in fostering collaboration, engagement, and mutual support among team members. We are delighted that you recognize the opportunities for career growth and skill enhancement within our company, as we believe these are essential for maintaining motivation and overall job satisfaction among employees. Your feedback regarding pay increases, client boundaries, and workloads is valuable to us. It highlights areas where we can improve to enhance employee retention and overall company performance. We are committed to addressing these challenges proactively to create a better working environment for everyone at Quadient. Thank you once again for sharing your thoughts and helping us strive for continuous improvement.
Viewing 133 - 135 of 892 Reviews

Glassdoor has 1,104 Quadient reviews submitted anonymously by Quadient employees. Read employee reviews and ratings on Glassdoor to decide if Quadient is right for you.