Qualtrics reviews

The company is always evolving so it is impossible to be able to standardize any process, there's so many chaos and sometimes it is difficult to tell teams apart because they share many responsibilities.

Take this with a grain of salt. But they forfeited their internal culture to keep winning bigger and faster. I hope they get it back. They had a harder and harder time adapting to their own rapid and relentless growth and success as time went on. I think they tried hard, but it just had so much unchecked momentum, that it became chaotic and disjointed to respond to the sheer amount of work and demand it created. Hiring more rapidly didn't fix the problem. There was a lot of collateral damage in the operational cohesiveness and culture of one team that was previously in the org. Lots of conflicting incentives had gradually developed that didn't get addressed enough or mapped or aligned very well along the way, so the individuals who desperately needed to work together with a benevolent mindset across departments had progressively lower natural motivation or patience to keep playing as a team. But they are working on it.