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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,616 total reviews)
      avatar

      Jason Maynard

      34% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.1

      Career opportunities

      2.7

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,616 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      2.0
      Sep 3, 2024

      Call Center Job - Beware!

      Product specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free lunch every day, nice office

      Cons

      If you have any technical experience, this job is not for you! You are paid the exact same as someone with a psychology degree as if you were to have studied computer science. Other people in the company treat you like garbage in this position (because it's a garbage position). There are opportunities for progression, but it is mostly in positions that are entry level (Technical Account Manager, Enterprise Support, and Resolution Analyst.) Enterprise Support does the same work, but gets paid more. It would drive me crazy when people in that team would ask me questions, and I would just think that I have the same learning and training, and they're getting paid more than me to do the same work. Pretty annoying. This is a crappy call center job that is masked by fancy HR lingo!!!! Beware!!!

      avatar
      Qualtrics Response
      1y
      The role of a Product Specialist is a great way to kickstart a career, providing extensive knowledge about the company’s products and operations. Product Specialists are the go-to individuals whenever other teams need detailed insights. This leads to supporting relationships with various clients, from small businesses to Fortune 500 companies, so it’s a great starting point for professionals to progress to roles like TAMs, Enterprise Support, or the Resolution Analyst roles.
      3.0
      Jul 1, 2024

      If you have no pedigree, good luck progressing.

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      There are some gems of people. Also great catered food and a recognizable brand.

      Cons

      They hire window-dressing people to management who are kind of useless from my perspective. You won’t progress unless you have a pedigree.

      Viewing 379 - 381 of 2,616 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,876 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.