Qualtrics reviews

3.6

60% would recommend to a friend

(2,618 total reviews)
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Jason Maynard

33% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,618 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Jan 26, 2026

stay away from PE owned if ya can

Recommend
CEO approval
Business Outlook

Pros

for companies that are not mature in XM you are selling a great product - industries/companies that are looking to go from grade school to high school in EX and CX

Cons

we don't take great care of our customers post-sale, cuts have been extreme can't deliver on what we promise for accounts that aren't fundamental use cases. really tough environment to sell in in general - internally a mess - takes way to long to get information or things done. pull the LI data on enterprise sellers that exited in the last 18 months and reach out to them first of all - there is a lot -if you are a top performer and can have any job, don't settle here.

3.0
Jan 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Great teammates, nice perks & benefits, work life balance is very high, base compensation is very competitive (but don't expect much, if any, movement over years)

Cons

If you are looking for promotions, compensation growth, bonus incentive, etc. Look elsewhere. These opportunities really don't exist and probably won't for 5 more years minimum. PE firm is focused on cash growth through acquisition which means chaos, high employee churn, and minimal internal movement. Qualtrics is now for moving around money, not a "bet on your future" place. For stability with average effort, this is a great option.

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Qualtrics Response
5mo
Thanks for taking some time out to leave a review. It's very appreciated, as is the time you've spent building this company with the rest of us. The team remains committed to having a great employee experience, and has done a lot of work to ensure we are the kind of organization to bet your future on. We've grounded promotions in business need to ensure we have a healthy organization. We've continued to have a layered compensation packages that keeps us competitive and rewards the team well as the business performs well. While we have absolutely seen the business change over the years, that commitment to being a great employer remains. We appreciate the feedback shared during the Pulses to help us focus that commitment - thank you for your part in that.
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Glassdoor has 2,880 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.