Qualtrics reviews

Work-life balance is something we pay a lot of lip service to, but that keeps getting worse. It's a pretty intense job and it feels like you're on-call all the time. That's weekends, vacations, out sick, etc. Remote work is also going away, partially. There have been clear indications from senior leadership that there's some lack of trust in our ability to continue to operate effectively without coming to the office regularly. This one stings. There are some serious growing pains we're experiencing after the IPO. A shift at the senior level management towards short term profitability and quarterly earnings. We talked a lot about this prior to the IPO, how being a public company wouldn't change us and we shouldn't let the IPO distract us. It fees like our brand and values are getting dilluted in the pursuit of growth. I'm not sure whether it's related to the IPO/SAP Acquisiton or not, but benefits have gotten more expensive, promotions are rarer than ever and it's very political. I hated a lot of what I had to do to be promoted and wouldn't do it again. We've also gotten clunkier in our execution. Some of it is CYA now that we're a public company, but a lot of it is run-of-the-mill corporate red tape. Our values, culture, and products used to be what attracted and kept people here. Now, it's more comon to hear money and the vesting of equity shares as the main reason to stick around. After many years here, it's very sad to see.

- "Work-life balance" - Sure you're in the office 9-5 but you are constantly getting hit up by clients and internal folk at all hours of the day. I don't believe in a work-life balance because if the job is important, then you should prioritize it and get it done. However, Qualtrics markets this way too heavily. There is no work-life balance. Just admit it - This is a sales job without any of the upside of sales. The organization kids itself when it thinks that Customer Success is "Strategic Advisors". We hire ex-consultants and bankers only because they look good in front of a client. The only benefit is to leadership. As a CSM, you will rarely see interesting work. It's making sure your clients won't cancel - Pay is not competitive - The product is unreliable. With an organization that is heavily dominated by Sales, there's been a real gap created in Engineering. Just look at the CEO. Ryan Smith is an ego-driven Sales guy and the company reflects that.