Qualtrics reviews

3.6

60% would recommend to a friend

(2,623 total reviews)
avatar

Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,623 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
4.0
Nov 3, 2016

pre-IPO

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The people. There are amazing people to work with and to learn from here.

Cons

Being pre-IPO, the focus is revenue instead of customer obsession. Customer obsession has been our mantra during my entire time at Qualtrics, until recently, we have lost sight of that.

3.0
Sep 13, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun environment. Lots of room for growth. Most employees move up in the company within a year.

Cons

Exclusionary culture, arrogant coworkers, high stress although better than any other call center

5.0
Aug 27, 2016
Recommend
CEO approval
Business Outlook

Pros

General: -Access to leadership, including the executive team, is unparalleled anywhere, particularly a company of this size and growth rate. “Transparent” value of the company really rings true here. -Company is hitting financial goals that most companies in the Bay and Utah alike wouldn't even be able to imagine, making for an exciting exit in the future -The growth of the newer lines of business and sectors is mirroring that of Qualtrics' initial "rocket-ship" expansion, with momentum only growing stronger each month. -Great benefits/401k plan -Huge engineering push in the past year (with opening of Seattle) will allow for quicker innovation timeline -Work along very smart people (many Ivy League/top school grads), and everyone in Utah is incredibly kind Client Success: -Particularly in Client Success (but also in other divisions), managers encourage you to find areas for improvement and empower you to implement solutions, both within and beyond the scope of your team -The ability to collaborate cross-functionally is a huge plus, as it gives you a great strategic/360 view of the company allows you to work with Sales, Engineering, Support, Marketing, etc. -CSMs get to have a high impact with Fortune 500 brands -Fast personal growth due to level of responsibility, the stakes of the clients, purview of role Overall, the careers opportunities both within your division and outside of it are there for the taking, as the promotion statistics are pretty astounding. I also relocated from a large city to work at Qualtrics, and the transition has been great.

Cons

- Engineers don’t give frequent enough updates regarding development timelines and projects - If you’re not already raising a family, you’ll likely want to live outside of Provo. While the company provides options to accommodate, you have to commute if you want to live in Salt Lake City or Park City

Viewing 580 - 582 of 2,623 Reviews

Glassdoor has 2,886 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.