Qualtrics reviews

3.6

62% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Sep 4, 2023
Recommend
CEO approval
Business Outlook

Pros

Fantastic teammates, food; office amenities.

Cons

Qualtrics has long had a reputation of wonderful culture. While the frontline employees remain phenomenal co-workers, from about mid-level management upward, they have lost pretty much ALL confidence from their workforce. The economic headwinds of Q4 '22 and into 2023 have revealed the types of leaders upper management are, with a VERY cutthroat atmosphere coming about. Lower level managers do their best to shield their team members from the toxic culture that is coming out from top-level leadership, but those low-level managers can only do so much and are subject to the demands and requirements of upper level leadership. Super sad to see such wonderful place to work sour in the face of hardship.

3.0
Jul 8, 2023
Recommend
CEO approval
Business Outlook

Pros

The people! Many of my colleagues are truly great people and competent, smart individuals. I have made very close friends through work which was incredibly important as an out of state transplant.

Cons

The competence of some individual contributors is surpassed and consumed by the sheer incompetence of senior leadership and executives. The higher up you go the worse it gets. The execs are paid obscenely, and maybe money corrupts, but they are increasingly disassociated with reality and their employee base. Company culture, while possibly applicable for some in sales specifically (but decreasingly so), often feels like merely a talk track forced upon us by executives. Like many of our abysmal business processes have simply refused to work at scale. White mormon boys club through and through.

2.0
Feb 27, 2023
Recommend
CEO approval
Business Outlook

Pros

-Great people to work with, depending on the role -Fun environment - ping pong and beer in the late afternoon kind of things -overall, I had a good experience. Met a lot of great people. Had fun and promoted quite a few times.

Cons

-work/life balance is an option when you hit your numbers. So, in a down market, it doesn't exist -inconsistent and misleading leadership vision (ex. "Qualtrics is a survey software" is something you are not allowed to say internally or externally with customers. Unrealistic sales targets. you hit quote? Great! your reward is a higher quota. Are you fully remote? Hybrid? fully in office? during my time there I got 5 different answers from higher-ups in the span of 2 years.

Viewing 91 - 93 of 2,604 Reviews

Glassdoor has 2,859 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.