Qualtrics reviews

3.6

62% would recommend to a friend

(2,604 total reviews)
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Jason Maynard

38% approve of CEO

42% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,604 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Oct 17, 2016

Decent place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Free lunches and stocked kitchen - Cool and relaxed environment. It's an open plan so if you like the noise, it's great. If not, it's not the place for you. - Co-workers are hard-working, smart and fun to hang around

Cons

- Transparency is talked about at the higher levels and it happens to an extent but not completely. - Low pay because we know how much we're worth in the market. They typically pay 10-20% below market so if you're looking to be valued, look elsewhere. - On the sales team, there's the boys club so you'll want to avoid that if you don't fit their mold - HR seemed supportive in the interviewing process but I've seen candidates in general not get responses or weren't treated well. It feels like that department is ok with burning bridges which is not a good representation of the company if most candidates interact with them.

1.0
Dec 8, 2015

Sales

Recommend
CEO approval
Business Outlook

Pros

Free food (cereal, trail mix, bananas..), fun atmosphere, educated group of people, transparent office, Apple computers.

Cons

Long work hours. My team supervisor would always tell me that they expect new hires to work 10 hour days for the first year or so while they gain clients. The problem is that most of the big-name clients are already taken (and the remaining clients don't really have a use for the product or can't afford it). There is no room for growth and it's very difficult to switch departments. Their biggest department is the sales team and if that isn't a good fit for you, good luck trying to interview for another position. Additionally, the base salary is super low - $30k. Not enough to live off of while you gain clientele. The upper management is trying to be like Google and most of them are extremely full of themselves.

2.0
Dec 19, 2014

Too much hype

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits nice office Awesome Christmas party As a company Qualtrics is relatively metrics driven Lots of free food.

Cons

I personally heard one of higher ups boasting to a friend about how little they paid us while walking past my cubical. I realize all companies want to pay people less, but that is a very disheartening thing to hear from your employer. Don't be sucked it by all the glitz and shiny toys. Sure it sounds like a lot of fun to have a massage chairs, pool table, a gym, etc. at work. but if you are seen using any of these things during business hours (7:00am to 6:00pm) you will never get a promotion and if you are not hitting your quota you may get fired. While personally I thin some one playing pool during lunch who has not met their quota yet is sort of asking for it, I also think it is dishonest for a company to give you these nice things at work and then get mad when you use them. When interviewing they will tell you that you will make it big at Qualtrics, But the truth is the pay is crappy for every one who is not an engineer and they expect you to put in long hours. You will need to work 60+ hours a week if you ever want a promotion. Even if it only take you 40 to hit your quota.

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Qualtrics Response
11y
Thank you for the thoughtful and meaningful comments you've shared. I'm very sorry to hear that someone at our company made an inappropriate comment about compensation. Regardless of the context, compensation is never something that should be taken lightly. It looks like you worked at Qualtrics for over 2 years; thank you for your hard work and the contribution you certainly made to the company's success during your time with us. For anyone reading this review, I will agree that most people at Qualtrics work very hard, and 60 hour work weeks are not unusual for some teams. However, as a company manager (I give promotions) the time spent in the office plays very little into decision making on promotions. At the end of each quarter, we run a thoughtful process that evaluates all employees. We take into consideration things like the employee’s willingness to put the customer first and their ability to deliver results. We look at their track record of having a bias towards action, being detail oriented, and then consider their effort compared to peers. When it comes to sales compensation, Qualtrics tries to attract sales reps who are comfortable betting on themselves. This means that sales compensation is structured to highly reward those who hit quota and go above and beyond in their jobs. For some people, this means long hours, late nights, and a lot of hard work as they ramp up. Fortunately, those that pursue sales with this rigor have experienced incredible success, both personally and financially. Thank you again for time at Qualtrics, we simply couldn't do this without such a talented workforce and the determination they share to deliver excellent products and service to our customers.
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