Qualtrics reviews

3.6

60% would recommend to a friend

(2,611 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Oct 11, 2023
Recommend
CEO approval
Business Outlook

Pros

100% the people on the frontlines. I was lucky to work some of the smartest and kindest people I've ever met. The benefits, pay, and maternity package was also good.

Cons

100% lack of competence from sr leaders and c suite execs. Half of the L8+ org will deliver zero work, get promoted off cycle, and c suite will continue to collect their million dollar paychecks while trying to come off as relatable in all hands and miss the mark (news flash: not everyone can even afford to take a regular uber when their private cars don't show at the airport. yes, this was used as a story from our CEO). It was hard to get promoted with 2 promo cycles in the year and now even harder with only 1. Lots of politics with sr. leaders/ If they don't like you, you wont get far. The Services "transformation" is a dumpster fire. Don't join that org if you do take a chance on the company. The stress and nonsense isn't worth it. The company is NOT hybrid. They expect you in 4 days a week. The mass layoff on 10/4/23 was a disaster. They shut down systems for people before they even learned their fate, and the message from the CEO was recorded. I hope it's not what happens, but I have little faith that Qualtrics will make it 2 more years. If I could give zero stars on leadership I would. Regardless of what anyone says, religious nepotism is REAL in Utah.

3.0
Dec 9, 2022
Recommend
CEO approval
Business Outlook

Pros

I love the people on my team that I work with and have a manager who truly cares about and wants the best for me.

Cons

1. Sr Management makes decisions that clearly highlight that they do not understand the complexity of the Job that frontline employees (like TAMs, Product Support, CSMs, ...) do. 2. They say values are Transparency, All-In, Customer Obsessed, One-team, Scrappy. Values would be better re-labelled 1) Sales/$/New/half-functioning Features 2) Services to keep it afloat and 3) Meaningful product improvements third. *Just manage your expectations going in that it is more like a regular company than an Employee Experience Management company. At the end of the day some high level person makes the choices and employee feedback and data doesn't seem to be used.

2.0
Jan 21, 2021
Recommend
CEO approval
Business Outlook

Pros

-Free food -coworkers were great people

Cons

-ineffective leadership -unbalanced sales territories -unrealistic expectations -lackluster training -limited career advancement for entry level AE's -tone deaf and low EQ announcements from leadership -shady behavior by senior leadership

Viewing 121 - 123 of 2,611 Reviews

Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.