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      Qualtrics

      Engaged Employer

      Qualtrics reviews

      3.6

      60% would recommend to a friend

      (2,611 total reviews)
      avatar

      Jason Maynard

      35% approve of CEO

      41% positive business outlook

      Ratings by category

      3.9

      Compensation and benefits

      3.8

      Diversity & inclusion

      3.8

      Work/Life balance

      3.6

      Culture & values

      3.2

      Career opportunities

      2.7

      Senior management

      Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Jan 16, 2020

      Great Product, Great Company, Broken CS Department

      Customer success manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Coworkers are some of the best - very high caliber. Excellent facilities. Great health benefits.

      Cons

      No link between performance and opportunities. No career path. No role or responsibility changes with promotion. No learning opportunities. No clear rubric for advancement. Extreme favoritism, particularly in promotions. CS leadership take all the credit for the good work of their team, but can push off anything bad back to the individual. It is a low-risk, high-reward game for them and a potential dumpster fire for those that work hard below them.

      3.0
      Dec 12, 2018

      Great People - Terrible Employee Experience

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teammates and people. The business is growing fast and there is demand for the industry and platform. People care about their customers.

      Cons

      The company can’t get their employee experience figured out. 2019 benefits have yet to be announced, no information about how much vacation we’ll have. In addition, promoted equity bonuses we basically forgotten after the SAP acquisition.

      2.0
      Aug 22, 2018

      Account Executive

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great Benefits, Great snacks, cool atmosphere, with cool work environment.

      Cons

      I think its interesting that a company that is completely focused on Surveys, and having a better customer experience for those that are Qualtrics customers.. but when it comes to their employees.. they never send post exit surveys of how to improve the employee experience at Qualtrics, and how to improve the process. It's sad because employees end up going.. and I have heard this several times, they say..."I got tired of the grind at the Q"

      Viewing 127 - 129 of 2,611 Reviews
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      ReviewsQualtrics reviews

      Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.