Qualtrics reviews

3.6

60% would recommend to a friend

(2,611 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,611 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
Feb 17, 2021
Recommend
CEO approval
Business Outlook

Pros

- good product within a category that we created, leading to market leadership - careful hiring = outstanding colleagues - clear mission that truly matters - strong commitment to diversity, equity, and inclusion with lots of runway to improve - compensation helps me feel like an owner - incredible response to COVID. From day 1 we felt like they had a single priority, to keep us safe. The work they did to keep us employed was human-first.

Cons

- weird input oriented tone from the top. “Put in more hours.” “Have to be in the office to be productive.” “Find another gear.” Rather than “here are the goals, and we believe the team can be trusted to get the job done.” - we are still not clear on our long-term flexible work rules.

1.0
Jan 20, 2021
Recommend
CEO approval
Business Outlook

Pros

Not really any. They lie and take advantage of you to take this tech support job, and don't tell you about the "core job" of taking calls until you're stuck in the role

Cons

They under pay you and don't tell you how much you make after the fact. So, you don't know what you'll be making till your first pay check. But you sign with your current salary which they can undermine at any time.

2.0
Nov 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Fairly well paid. Decent benefits. Relatively good opportunities to move up.

Cons

Huge lack of transparency from senior leaderships. Changes sprung upon employees w/o notice. One minute we’re acquired by SAP, next minute being spun. No insider info shared. No info on employee equity. Everything shared with employees was shared publicly with press. Company is shockingly vertical. Lower level employees aren’t privileged/trusted with info about strategic company objectives. All decisions are made top-down. Opinions are not sought and actively ignored. Qualtrics cares only that employees are “happy” but doesn’t treat lower-level lower employees with respect, solicit their opinions, or consult them before making job-impacting changes. If you’re used to being at a company were anyone can schedule 30 minutes with a senior leader, flee! It’s NOT that way here. Lower level employees are not valued. Company focuses on sales quotas over perfecting product. Big sales bro culture. No diversity.

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Qualtrics Response
5y
We appreciate you took time to share a review. Ensuring you take the time to attend our weekly all-hands may help with your feeling of being left out of key company updates, and may help with your overall experience. It sounds like - from your comments about job-impacting changes - that there may be value in having a conversation with your HRBP to cover your concerns. Our belief in gathering and actioning on feedback from the team is very strong and is part of why we run our quarterly and annual engagement surveys, and if you have further interest in how the feedback is put to work, you can absolutely put in time with the Chief People Officer who would be happy to share more.
Viewing 154 - 156 of 2,611 Reviews

Glassdoor has 2,867 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.