Qualtrics reviews

3.6

60% would recommend to a friend

(2,621 total reviews)
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Jason Maynard

35% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,621 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
5.0
May 1, 2018

Best sales culture I've witnessed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The culture, and company trajectory are amazing Sales Culture specifically: everyone is extremely driven, but overarching all that is a genuine desire and care for each other to do well - and the teamwork that generates is testament to this. Company trajectory: the company is one of the most exciting tech companies in the globe.

Cons

We grew so quickly in the Sydney office that we had to split the office - half on level 41, and half on level 39 which was a shame. But hey, the view ain't bad on 41!

4.0
Oct 23, 2017

More than 1 role at Qualtrics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I I would summarise as: * Challenging work, friendly customer base and good natured, intelligent colleagues. * Management definitely don't get everything right but the investment in addressing 'problem areas' as raised by Employees has been refreshing to watch over the last 3 years. In my experience there's always something that's 'broken', be it a department that's under resourced, a function that doesn't exist or an obvious benefit we lack. In my experience these issue are addressed and it's a matter of 'when' not 'if'. This doesn't always happen immediately (which can cause short term pain) but in 90% of cases it does over time.

Cons

I can see why newer employees get upset with the lack of support on things like 'career progression' and 'training materials' etc. The company has grown up very quickly and was much smaller a very short time ago. The fact is, new hires / prospective recruits see a well established company that has a lofty reputation. With that comes the expectation of getting properly trained, having clear career path and properly established processes - as they should. While some teams have these now, others don't. Messaging to new hires is important.

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Qualtrics Response
8y
Thanks for your feedback- we really appreciate you bringing this up. As you noted, growth comes with its share of challenges and growing pains. We have our share of those. As you've noted, we are constantly iterating and working to become better by identifying areas we can improve and then closing those gaps.
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