Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Aug 25, 2020
Recommend
CEO approval
Business Outlook

Pros

- Good people - Good product - Flexible work/life balance

Cons

- Extremely metric driven - Managers with lack of knowledge about the product - Southern territory is not set up for success - Shifts in management has led to a lot of things that are said to change for the better, but don't actually change

4.0
Aug 21, 2020

Good opportunities, but organization is a mess

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Qualtrics is a fun company with interesting products, some of which are good. Good growth opportunities and pay if you have a supportive manager, and the company is very successful in sales. The Provo office garden is nice.

Cons

There's a pervasive Yes Man culture that leads to a lot of people cutting corners rather than establishing good processes ('Scrappy' is still a company value). It worked ok as a small company but as we get larger it's more of an issue. High turnover and growth combined with the world's snobbiest hiring bar results in a constant flow of new people with big egos that are slow to provide value but are probably making more money than you. Needlessly complex hiring and promotion processes. Noisy and crowded office environment (pre-covid).

2.0
Feb 7, 2020

Great company- CS dept needs work.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Beautiful office gardens. Typical millennial tech perks. Great people. XM is defn a category that will improve the future.

Cons

1.) CS dept isn’t working. There is a lot that needs to change but I don’t think there is clear understanding yet on how to fix it. 2.) This is a sales job, without the financial benefits. 3.) Part of your compensation depends entirely on whether your individual members in the Sales organization are engaged. The company says we need to have better relationships. Relationships don’t trump skill and follow through. 4.) No official WFH policy 5.) Culture of Provo is not ideal for transplants. SLC/Park City are ~40 miles one way from the office. 6.) This is not strategic advising or consulting. 7.) The rest of the organization and customers don’t know what we do. It is your responsibility to educate internally what your role is. This is slowly getting better. 8.) the product could be more baked out before launch

Viewing 280 - 282 of 2,614 Reviews

Glassdoor has 2,870 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.