Qualtrics reviews

3.6

60% would recommend to a friend

(2,614 total reviews)
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Jason Maynard

34% approve of CEO

41% positive business outlook

Qualtrics has an employee rating of 3.6 out of 5 stars, based on 2,614 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Qualtrics employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

3K reviews
3.0
Nov 21, 2017

Almost There

Recommend
CEO approval
Business Outlook

Pros

Great Platform Strategy Great Technical Sales Support Great Sector

Cons

Poor Customer Service / Retention Plans Poor Sales Administration Support Insufficient Contract Support (specifically in context of contracts) Misallocation of marketing efforts ... too much razzle, not enough substance.

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Qualtrics Response
8y
We appreciate your feedback. We work hard to make sure that all of our employees and customers have what they need to be successful. We're grateful that last quarter we hit our highest renewal rate in the company's history at a level far above SaaS industry standards. We are always looking to continue to raise the bar and improve in every area of the business.
2.0
Nov 1, 2017

Management changes too often

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free food, some coworkers that are really amazing

Cons

the pay, the lack of opportunities, the general disorganization

Viewing 289 - 291 of 2,614 Reviews

Glassdoor has 2,870 Qualtrics reviews submitted anonymously by Qualtrics employees. Read employee reviews and ratings on Glassdoor to decide if Qualtrics is right for you.