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Quantum Health

Engaged Employer

Quantum Health reviews

2.9

40% would recommend to a friend

(142 total reviews)
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Dayne Williams

39% approve of CEO

37% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.2

Work/Life balance

3.0

Compensation and benefits

2.9

Culture & values

2.7

Career opportunities

2.5

Senior management

Ratings by demographic groups

Reviews by job title

142 reviews

Reviews about "Compensation"

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1.0
Jun 2, 2026

Consistent paycheck overshadowed by trust issues and mismanagement

Client success
Recommend
CEO approval
Business Outlook

Pros

Qh offers a consistent paycheck

Cons

-no trust across the department or interdepartmentally -“Transformation” is driving the bus, other leaders come off as puppets who have no backbone or standards - they just wanted to have options -everyone is now paid way less than predecessors -the care coordination product is not a defendable product - we don’t warrior or lighten loads for members like we say we do -clinical audits are regularly failed - clinical call lists are backlogged and we miscalculate clinical engagement bc nurses used the system wrong -there hasn’t been an actuarial study regarding savings in years -they won’t offer any reporting regarding clinical results or breakouts for engaged vs unengaged members (everyone knows one of the current leaders put their foot in their mouths years ago stating QH doesn’t do what we say we do) -we can’t validate that we increase point solution utilization- point solution “referrals” are merely care coordinators saying they educated members on a benefit -we were forced to encourage client connect attendance but weren’t invited to attend -everyone knows another shoe is going to drop. Just do it already. -clients and consultants should realize we are being pushed to sell the future and diverting focus from the current performance and issues - they're paying for our future investments, not current servicing -this review clearly rubbed people the wrong was as they keep attempting to try and take it down.

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Quantum Health Response
1mo
Thank you for sharing your perspective. While we recognize that this review reflects your personal experience, we do not believe it represents the experience of all employees across Quantum Health. As our organization continues to evolve, we understand that change can create uncertainty and differing viewpoints about priorities, decisions, and direction. We remain committed to listening to employee feedback, strengthening our operations, and delivering value to our members, clients, and employees. We know that trust is earned through transparency, accountability, and consistent execution, and we are focused on continuing to improve in each of those areas. We appreciate all employees who contribute their time, effort, and feedback as we continue to grow and evolve as an organization. For employees who believe they have constructive feedback or ideas that could positively impact their team, department, or the broader employee experience, we encourage them to engage directly with Human Resources. Thoughtful dialogue and actionable feedback are important inputs as we continue working to improve our organization. — Felicia Taylor, CHRO, Quantum Health
2.0
May 29, 2026

Decent pay and hybrid work, but mistrust abounds

Telephonic rn case manager
Recommend
CEO approval
Business Outlook

Pros

Decent pay , hybrid schedule available

Cons

Mistrust, changing environment- no care for employees. All about the money

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Quantum Health Response
1mo
Thank you for taking the time to share your perspective. We’re glad to hear that the hybrid work model and compensation had been positive aspects of your experience. We understand the concerns you've raised about trust, culture, and how organizational changes are being experienced by employees. As Quantum Health has grown and adapted to meet the evolving needs of our members and clients, we have worked to balance transformation with preserving the values and culture that have long been important to our organization. Creating an environment where employees feel supported, informed, and connected to the work they do is important to us. We continue to invest in our leaders, improve communication, and evaluate how we can best support our Healthcare Warriors as the organization grows and changes. We appreciate you taking the time to share your perspective. – Felicia Taylor, CHRO, Quantum Health
1.0
May 11, 2026

Toxic culture with layoffs and poor management decisions

Claims
Recommend
CEO approval
Business Outlook

Pros

If you are here looking for a job. Please think twice. There have been layoffs. Work is just dumped on those of us that remain. And if you point out that it is more than is feasible to get done in 40 hours you're the problem for pointing it out. 5 years ago this was a different company that had a mission, now it's trying to become cost effective at the cost of service to our customers and at the cost of employees mental health.

Cons

Pathetic raises. Performance reviews are half hearted and out of touch. They like yes men/women/nonbiary. People making decisions are so removed from day to day they are becoming a hindrance to work life balance. No room to move up.

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Quantum Health Response
2mo
Thank you for sharing your perspective and for your years of contribution to Quantum Health. As the healthcare landscape continues to evolve, we are making intentional investments in technology, tools, and process improvements designed to enhance both the member and employee experience. Our focus is on modernizing how work gets done so our Healthcare Warriors can better support members and clients while creating more efficient and scalable service models. We recognize that periods of transformation can create challenges and differing perspectives, particularly in fast-paced operational environments. At the same time, our commitment to delivering high-quality service, supporting our teams, and remaining competitive in how we serve members and clients remains unchanged. We continue to focus on strengthening leadership effectiveness, improving development opportunities, and evolving our performance and feedback processes to better support employees as the organization grows. – Felicia Taylor, CHRO, Quantum Health
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