Quest Diagnostics reviews

3.1

47% would recommend to a friend

(5,690 total reviews)

Jim Davis

55% approve of CEO

46% positive business outlook

Quest Diagnostics has an employee rating of 3.1 out of 5 stars, based on 5,690 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
1.0
Mar 27, 2014

Salt Mine work environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Starting salary and company name if that is important to you

Cons

Company was dishonest during the interview; not forthright about the position, how long it had been vacant and why such high turnover in the position. Focussed on the dollar and not the employee. Treats even salaried employees like slaves.

3.0
Mar 25, 2014

leave exhausted every day

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great people,benefits a pretty good

Cons

overworked, no collaboration between depts or management.

1.0
Mar 24, 2014

A TERRIBLE PLACE TO WORK

Recommend
CEO approval
Business Outlook

Pros

Good Benefits, and I cannot really think of anything else but this as to have a minimum of 20 words.

Cons

You cannot use those good benefits because you cannot afford the rising co-pays/deductibles. Favoritism is rampant. Trying to get time off if you are not one of the favorite employees is like pulling teeth, yet my team lead as had about a week off every month since she started as the lead this past December. Kind of odd you would think till you discover that she is the one who creates the monthly work schedules and arranges everyone's time off. If you let them they will use you till you drop of health problems. And if you stand up for yourself they insult you and attempt to make your work life hell. They keep trying to "fix" the company through "one size fits all" policies rather fix the major problems staring them in the face. You feel under valued as an employee if you are not in some sort of corporate setting. Recently combined all HR into a "HR SERVICE CENTER" pretty much like calling a help desk. You no longer have a specific rep assigned to your area. So trying to get the same rep every time is pretty much impossible. They send out an employee survey each year and each year the response is less and less. I believe this past year the response in my region was less then 17%. In the past 4 years of working for Quest the exact same problems are brought up by employees every year and every year Quest says we are going to work on and fix these. Every year they end up "fixing" problems that were not only not on the list but nobody knew these "problems" even existed. I have to have a good working knowledge of 4 computer systems, 2 of which I am pretty sure were designed in the early 80s before I was born, yet I am in the lowest paid bracket of the company. Hell, just for knowing those systems I should get higher pay, let alone my Phlebotomy skills My best advice for anyone looking for a job at Quest is don't. Don't even try, the benefits are not worth the trouble.

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Glassdoor has 6,081 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.