Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,688 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
5.0
Jun 28, 2012
Recommend
CEO approval
Business Outlook

Pros

leader in diagnostics and leader in quality maintaining.

Cons

1.In Indian business unit, department head are egoistic and not cooperative with lab technical staff 2.Partiality in promotions and providing benefits by heads. 3.Few staff (included technical and manager level) not able to justify his job according to designation and salary. 4.Sales team is not working with their full efforts.

1.0
Jun 21, 2012
Recommend
CEO approval
Business Outlook

Pros

As a phlebotomist in an always short-staffed, extremely busy area I got a lot of experience and developed into an excellent phlebotomist enabling me to MOVE ON!

Cons

It's a big corporation that has a lot of slogans like, "You matter (employee)!" and "Patients first." The reality is the almiighy buck is what matters to QUEST DIAGNOSTICS. Employees are overworked (in my area anyway) and subjected to meetings filled with warnings about ALL the things you can do to get yourself fired. Hardly ever a positive or appreciative word for how you work like a dog. Patients are treated poorly by being subjected to disgruntled, overworked employees and unreasonably long wait times to get their blood drawn.

1.0
Jun 19, 2012

Needs Help

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Pays well 5 day work week All holidays off.

Cons

The management is terrible. They work so much on getting sales for the company they don't pay attention to the employees. There is no incentive to better yourself in this company. The mentor program they established felt like a dating service. We were matched up with someone and that is the last we heard from the complany. No "How's it going?" "Need any help". The mentors we did get never helped. We felt like we were in the way of their daily activities when they met with us. There are so many clicks in this company that you can't advance unless you know someone. There is so much waste spending. Upper management is ordering $2000 Macbooks and $1000 monitors and some directors won't approve laptops at half the price for employees to do there jobs.

Viewing 5527 - 5529 of 5,688 Reviews

Glassdoor has 6,079 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.