Quest Diagnostics reviews

3.2

51% would recommend to a friend

(5,669 total reviews)

Jim Davis

57% approve of CEO

49% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,669 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Aug 12, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits and our sales management team was wonderful. Easy to communicate concerns and fun to work for. Great training program for those emerging into medical sales.

Cons

The company was great at coming up with new ideas-- yet could never execute them! It was as though they were so eager to initiate the ideas, that they were not fully thought out resulting in a big flop! This position went from what was supposed to be a sales position to baby sitting and hand holding a bunch of accounts. Each day started and ended with putting out the multitude of "fires" caused by billing and servicing issues. Difficult to get away from the job, since most account managers have home offices and cell phones that act as a GPS tracking device for rep-client relationships.

2.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

The benefits at Quest Diagnostics are very good. They let you balance work and personal life.

Cons

The CEO doesnt have a clue about the business. Senior Leadership is not very good and they don't work well together. Middle Management doesn't work well together. There are too many major initiatives going on at once and that pulls employees in too many directions. There aren't common goals between the different organization within the company. There is a major lack of respect for employees. The HR department is one of the worse and is very uninformed. But, despite it all, the employees are very dedicated to their jobs and getting the job done.

1.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Quest has excellent benefits. There is a very diverse workpool and I love that about the company.

Cons

Quest is not very family friendly. Very few sick days allowed and thats a little unrealistic for people with children. There are alot of 11 hous days with mandatory overtime. If you have a chronically ill child or relative that you have FMLA for, you can forget about advancing within the company or transfering to another dept. They say that does not go against you, but it definitly does!! My advice to anyone looking at this company for employment would be to keep looking. You can find a better paying, more family friendly job somewhere else.

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Glassdoor has 6,060 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.