Quest Diagnostics reviews

3.2

50% would recommend to a friend

(5,678 total reviews)

Jim Davis

57% approve of CEO

48% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,678 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Aug 30, 2018

Challenging / room for growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Opportunities to grow in your career with the company from the bottom up. Education reimbursement program, employee recognition, and continual process improvement projects that encourage participation from front-line employees of all levels. If you show interest in taking on more responsibilities and take advantage of these opportunities you can grow fast. Even if you don't have the right degree to land a leadership or specialized role right away, Quest's leaders will see your value and mentor you into achieving your educational and career goals.

Cons

Long hours, understaffed in many areas and not given the resources in time to achieve department goals. Shortage of fully trained FTEs and shortage of leaders on site (at night) causes leaders and front-line employees to 'burn out' and fail to prosper beyond their demanding day-to-day tasks.

1.0
Jul 16, 2018

Quest Diagnostics

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits, wonderful co-workers, fantastic boss.

Cons

Quest does not invest in up to date technology, turmoil between departments, management wasteful with expenses and as a result have just fired 20 good people last week. Job security is a high. Lab closure, overwhelmed employees with no relief in sight.

1.0
Apr 17, 2018

Quest Erodes Employee Morale

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Only one: Diversity. It's the most diverse place I have ever worked.

Cons

Enployees are overworked and underpaid. Unreasonable work expectations. Too much emphasis on working faster. Culture of constant negative reinforcement. Salaries are not competitive. Corrosive, toxic culture.

Viewing 91 - 93 of 5,678 Reviews

Glassdoor has 6,069 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.