Quest Diagnostics reviews

3.2

49% would recommend to a friend

(5,685 total reviews)

Jim Davis

56% approve of CEO

47% positive business outlook

Quest Diagnostics has an employee rating of 3.2 out of 5 stars, based on 5,685 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Quest Diagnostics employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Apr 2, 2014
Recommend
CEO approval
Business Outlook

Pros

The benefits are quite good, and many of those you work with are quite willing to help in their area of expertise. Choice of multiple medical plans, nice time off allotment for sickness and vacation.

Cons

IT help desk is not helpful. Finding the right person to help is like going on a quest for the holy grail.

2.0
Mar 9, 2014
Recommend
CEO approval
Business Outlook

Pros

Benefits are ok, they were a lot better before the restructure. Amount of time off is good, attendance policy was tough before, now just rediculous.

Cons

Moving management to departments/jobs they have never supervised or have ever done themselves. Management not knowing basic job duties/guidelines for the departments they are managing. Absolutely no support from supervisors. New HR department that has been outsourced from our business unit knows nothing,absolutely no help. They do not know the employment laws of your state or your job responsibilities/description. It's; "we'll get back to you" and, they don't. You are truly on your own. Hiring temps with little experience to avoid paying benefits. Also, not hiring for new positions from with in. Hiring temps to avoid paying long term employee wages.

Viewing 235 - 237 of 5,685 Reviews

Glassdoor has 6,076 Quest Diagnostics reviews submitted anonymously by Quest Diagnostics employees. Read employee reviews and ratings on Glassdoor to decide if Quest Diagnostics is right for you.