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      Quest Software

      Engaged Employer

      Quest Software reviews

      3.4

      61% would recommend to a friend

      (205 total reviews)
      avatar

      Tim Page

      57% approve of CEO

      54% positive business outlook

      Ratings by demographic groups

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      205 reviews

      Reviews about "Compensation"

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      2.0
      Nov 14, 2017

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Decent products -Decent infrastructure already in place to help sales people be successful (Existing Salesforce database with lots of key contacts, existing customer base who, for the most part, are happy) -Divested from Dell, Dell destroyed the progress of all Quest's products

      Cons

      -Management can be extremely deceitful Delivering comp plans half way through quarters Mentioning lowering quotas and it never happening Reps having to fight to get proper commission payouts -Quotas are extremely unrealistic, no one is hitting quota.. maybe 10% of reps -No culture because experienced employees are laid off and then new employees are hired for the same positions 4 months later that must be trained and guided. Years of natural experience lost... -No tools given to sales to help them sell No one teaches anyone how to create reports in salesforce No existing account sets are given to new inside sales rep in new territories Reps not trained on mass emailing Reps not taught basics of selling - value, time, money, pain Lack of call shadowing to help reps -Lack of leadership - not a lead from the front mentality, lead by blaming others and offloading work to others -Mentality of "Always busy" but definitely not always busy because in reality there is not much going on

      avatar
      Quest Software Response
      8y
      Thank you for a very long and detailed list of your experiences with Quest post divestiture. I'm sorry that your experience was so unsatisfactory. We have made great strides in reorganizing our sales teams from a functional model to a BU specific sales force. While there have certainly been issues from time to time, Quest leaders have acted with integrity and with the best interests of employees in mind at all times. There have been many success stories, including our announcement yesterday of the current crop of early qualifiers for President's Club. Good luck in your new role LuAnn CHRO
      1.0
      Oct 4, 2017

      Kind of depressing to work for

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people - only reason I stayed as long as I did Lower management- great people understand life work balance You may get to travel on quest dime to big work conventions Great products Ok starting pay good vacay and sick leave

      Cons

      Unfortunately working at quest was like being on the Titanic when it got hit by the iceberg. You see people colleagues let go with a life jacket which is nice of the company. But at the same time you see them and wonder if you will get on one of those lifeboats. The work is mundane and upper management expects to much with little to no rewards. I was with quest/Dell for 4 years and sadly only once saw a miniscule raise. Recently they appeared to have released a few more employees and promoted some within so that's good/sad. But the culture at quest is lacking at best I really do wish them the best of luck in the future the software they sell is actually solid.

      avatar
      Quest Software Response
      8y
      There have been so many investments in our employees in the year since our divestiture from Dell including immediate targeted increases for five sites where we lagged behind market and full scale compensation planning for the rest of the company. We've enhanced benefits in the US, saving many employees hundreds of dollars in contributions each year. We have also done similar work around the world to ensure that we remain competitive. We have created and inculcated a purposeful culture as exemplified by our Purpose, Vision and Values model. The success of this can be measured in the literally hundreds of peer nominations we get each quarter for our Values awards. Last but not least, we introduced a companywide bonus plans for our noncommissioned employees and made a mid year payout based on results. We are still working hard on post-divestiture operational and logistical challenges. It's no Princess Cruise but believe me, it's no Titanic.k LuAnn CHRO
      1.0
      Sep 27, 2017

      The Worst

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Uhhhhhh...... I can't think of anything...

      Cons

      New owners are destroying the company. No idea what they are doing. New management is just paying themselves big salaries while the business circles the drain. CEO is a convicted felon who never shows up, and has no vision. What a waste of $2B by Francisco and Elliott. Maybe they are the fools...

      avatar
      Quest Software Response
      8y
      Quest is far from destroyed. We are releasing new products, continuing to provide exemplary service to customers and working hard to create the infrastructure that was necessary following the divestiture from Dell. Good luck in your new job search.
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