QuikTrip reviews

3.8

73% would recommend to a friend

(3,964 total reviews)
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Chet Cadieux III

80% approve of CEO

69% positive business outlook

QuikTrip has an employee rating of 3.8 out of 5 stars, based on 3,964 company reviews on Glassdoor which indicates that most employees have a good working experience there. The QuikTrip employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

4K reviews
1.0
Mar 22, 2012
Recommend
CEO approval
Business Outlook

Pros

1. Friendly hard-working employees (for the most part) 2. The job will keep you in shape. 3. Agreeable pay (as long as you're not a clerk.) 4. Gives the opportunity to genuinely help people.

Cons

1. Upper management is completely detached from the stores. If something doesn't work the way they think it should, it is the store manager and employees' fault....not theirs. 2. Don't brown-nose enough, are lacking in the attractive female department, or have self-confidence? Don't expect to go very far in Quiktrip. 3. Promotions are done on an almost strictly political basis. Hard work is meaningless to this company. 4. Their health insurance is a joke. The premiums are outrageously expensive (unaffordable for a clerk) and let's just say, you don't get a good return on your investment. 5. 401K? Another bad joke. Investment opprtunities either yield minimal return or are exceptionally dangerous with mediocre employer contribution. 6. Perks and fringe benefits have been stripped and are still declining to this day. May I ask why? 7. Skeleton crew staffing at all but the top-5 selling stores. One clerk and one assistant is not enough to run an entire Quiktrip. 8. Pay for a clerk does not even come close to compensating for the amount of labor and responsibility expected. 9.Upset a supervisor one time.....kiss your career goodbye. 10. Been in your position for years and have been turned down for promotions? Prop up your feet....you'll be there forever. 11. Upper management doesn't see customers as people. Just a bunch of wallets and purses floating around. 12. Hiding behind policy is not a characteristic of doing good business. 13. Seasonal hours. Don't expect this job to pay the bills in the winter. 14. One bad manager can have you spinning your wheels in a position for years. 15. Employee opinions mean about as much as a bag of garbage being thrown into the dunpster. 16. Don't want your schedule to fluctuate wildly? Go er and be expected to drive however many miles as "required" without adequate compensation. 17. Never closes. This is a mixed bag. Open for Thankgiving and the 4th of July? Fine. But when a blizzard hits and semi-trucks and ambulances have flown off the road....it might not be a good idea to demand your employees to drive around to different stores. 18. Very limited amount of sick and personal days offered....and these are without pay. Run out of days but still need time off? Go find another job is the answer you'll be given to that question. 19. Vacation time accrual is pathetic. 3 years and I accumulated not quite 1 week of vacation. 20. Impossible work environments. Some stores are so constantly filthy that even back-breaking effort will not be enough to maintain the store's cleanliness. 21."Urban pay" stores. Stores basically in unholy parts of the town that offer extra compensation to work there. The list was substantial originally in the amount of stores considered to be "urban pay" but has been narrowed to 1. Did the crime rate go down? No. Quiktrip just raised the standard to "If you are not being routinely shot at, then it's not a problem." 22. The eyes and ears of Quiktrip are everywhere....even in your personal life. 23. Are you a high-school dropout who cares nothing for his/her future? Go work for Quiktrip. It sounds like I am venting but I was a honest, hard-working employee of theirs for over three years. In the beginning, it was a decent place to work. But as management....shifted....emphasis on what made the company great to begin with diminished disturbingly quickly. It is all about the bottom line with this place....not about the employees and not even about the customers. Even after realizing all of these pitfalls, I continued to work there hoping it would get better eventually....but it didn't. And what drove me to quit was: I was working at a store in a not-so-great area of town and labor hours, especially clerk hours, had been cut repeatedly. Needless to say, staffing was insufficient for the workload. I did my best, got a pat on the back from the assistant manager and at the end of the night, clocked out and was about to drive home. I happened to look up though and saw a two page letter from the store's manager cussing out and berating her employees because things were not being done "to standard". And that they all needed to "suck it up" and work harder despite not being paid for it or getting the necessary staffing. I turned in my notice of resignation before I got home.

1.0
Mar 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Most of the customers are nice, I received Christmas gifts from a few. Most look out for you, especially when working at night. And the cops when they come in are great. many really take the time to get to know you.

Cons

You have to start out working overnights, so no schedule is good right off the bat. They tend to cater to clerks more, and not to the management. The DAW tasks are ridiculous, and it's never enough. If you consistently get everything completed, you keep getting more tasks piled on, and they want you to help out for other shifts, but no one helps you on your shift, so what's the point? When I interviewed I was told I would be cleaning some of the time, but when you are a 2AN, that's all you do, you are a glorified janitor who runs the cash register sometimes. I wish someone would have given me the real deal, instead I passed up a great job to work at QT. I left after 6 months. I couldn't take it anymore. Not to mention I was told I was going on ERP next, but a MAN got promoted before me. Beware, it's a total "boys club". Taking out the trash was disgusting, people are gross. It's not for educated people. If you have common sense and don't like to get dirty, don't work for them. My feet hurt all the time, it's hard to get time off that you don't have to pay for, and they lie when they say you get a certain number of days off and you get paid for them, you don't.

5.0
Feb 27, 2012
Recommend
CEO approval
Business Outlook

Pros

Great compensation and benefits, extremely competent management, fair treatment and respect of employees, community prestige, active dynamic environment, excellent learning and growth opportunities.

Cons

As an assistant manager you have to start working overnights and weekends. It can take years to reach a point at which you are working a desirable schedule.

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