The management was disorganized and unresponsive to day-to-day questions. Soon after being hired, it was unclear what the expectations were and who employees needed to go to for direction. Management operated in a secretive manner and on a few occasions lied to clients at the expense of the employees who management could easily pass on the blame, then replace. The management of this department operated in the most unethical, unprofessional manner short of illegal activity. Do not work here.