Question 1

Is R.R. Donnelley a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at R.R. Donnelley have rated their employer with 3.3 out of 5 stars in 104 Glassdoor reviews. This is a lower than average score with the overall rating of R.R. Donnelley employees being 3.4 out of 5 stars. Search open Customer Service (CSR) Jobs at R.R. Donnelley now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at R.R. Donnelley.

Question 2

Does R.R. Donnelley pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at R.R. Donnelley with 2.8 out of 5 stars based on 104 anonymously submitted employee reviews. This is 10.2% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at R.R. Donnelley.

Question 3

How happy are Customer Service (CSR) professionals working at R.R. Donnelley?

Accepted Answer

63% of Customer Service (CSR) employees at R.R. Donnelley would recommend their employer to a friend. This rating has decreased by 8% in the past 12 months. Customer Service (CSR) professionals have also rated R.R. Donnelley with a 3.2 rating for work-life-balance, 3.5 rating for diversity and inclusion, 3.4 rating for culture and values and 3.0 rating for career opportunities.

Question 4

What are the top reviewed jobs at R.R. Donnelley?

Accepted Answer

Project Manager (80), Customer Service Representative (68), Graphic Designer (66), Financial Analyst (61), Manager (61), Documentation Specialist (51), Financial Associate (50), Document Specialist (46), Sales Representative (40), Machine Operator (34), Material Handler (33), Process Associate (32), Senior Graphic Designer (32), Account Manager (31), Senior Software Engineer (28)

Question 5

What are the pros of working at R.R. Donnelley according to real employee reviews?

Accepted Answer

"Great people and a chance to learn new things." ((in 277 reviews)); "Good pay but not much else going for it." ((in 129 reviews)); "Good work life balance and flexible" ((in 115 reviews)); "Good work environment for freshers" ((in 80 reviews)); "Friendly employees and leaders." ((in 78 reviews))

Question 6

What are the cons of working at R.R. Donnelley according to real employee reviews?

Accepted Answer

"The management is poor and they are stuck in doing things in an archaic way from sales to production." ((in 219 reviews)); "No benefit and no room fir growth" ((in 211 reviews)); "Low salary provided even after working for 4 years not even getting 20k" ((in 177 reviews)); "The managers have no experience." ((in 58 reviews)); "No training and is all on job." ((in 55 reviews))

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