R.R. Donnelley reviews

The company is suffering after the stock and business spinoff...which only, as far as my research, benefited high ups in the organization. It was handled in a boiler-room, talk-it-up fashion to attract investors, and those investors were burned as stock in all three spin offs plummeted. This company culture basically is echoed throughout the Phoenix global outsourcing accounts, currently, where management, considering their salaried perks in I guess literal fashion, most often don't show up to work, as apparently the department can be run by email. This is not even an exaggeration...and I wish it were. So, to make up for management running the place into the ground while keeping big salaries (yes, it is ultimately a printing company and the industry is suffering throughout the world, but I have never in my life seen a company whose management does not even come to work), they are tightening their belts and taking it out on the employees. This means employees required to keep time down to the second literally, and many punitive rules designed it seems to see who is compliant enough to keep. Others who question anything or who want to make things better (don't even have that thought...as it is a challenge to management's 'authority') can then be shown the door for insurrections so small they have PTSD about it for weeks (I should know), all in an effort to maintain status quo, and their own said 'perks' which doesn't happen to be doing a full, complete or wholly adequate job. If you work there, realize you need to be constantly vigilant, because this sort of thing pops up quite often. Don't relax enough to excuse yourself to the restroom or to talk to a colleague in the hallway in the morning, because you are being watched...and the time clock and 'HR violations' are more important than productivity, doing a good job or anything you ever thought was appropriate to a workplace. Clients are not handled well in many cases at the 'front desk,' with some of the workers there having small breakdowns on a daily basis because they are not appropriate to the task, but instead blame the production employees as much as they can for their own liabilities. Realize you will work extremely hard, rarely be recognized for it, be talked down to, and spoken to harshly and inappropriately maybe several times a week. Management is never, never, never wrong, even when they are wrong, and they often lie about it, so just never in the slightest disagree if you hope to keep your fairly good paying job. You do not want to be labeled as difficult for any reason, or suffer the consequences. Let me say that it didn't start out this way, and that things were a bit more normal and to be expected in previous years. But do not say 'it cannot happen to you' if things go south, because the whole set up is a recipe for disaster with the wrong things and wrong people, a lot, being valued. I can look through these reviews and actually identify good coworkers from the same department and their outlooks, because the hard working and solid people basically all saw it the same way, although of various personality types, ages, and experience levels.

Medical Benefits need improvement - no match on 401K