R1 RCM reviews

3.3

51% would recommend to a friend

(2,931 total reviews)
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Joseph Flanagan

53% approve of CEO

50% positive business outlook

R1 RCM has an employee rating of 3.3 out of 5 stars, based on 2,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The R1 RCM employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

3K reviews
2.0
Jul 29, 2010
Recommend
CEO approval
Business Outlook

Pros

- Good place to be if interested in pursuing career in healthcare finance and/or healthcare administration.

Cons

- Senior management is disorganized. The modus operandi is primarily to keep putting out fires. This means that all resources get reassigned to fixing the latest "issue" while everything else falls apart. You then rush to try and put out the next fire. - Senior management is primarily unknowledgable about the healthcare industry as they are brought in from other industries. Normally this would be alright, except that in this firm, ego forces some senior managers to treat lower management and analysts with scorn. - For a healthcare technology company, too many senior staff are not tech savvy and feel threatened by younger hires who are tech savvy. - Most managers forget their responsibilities towards the lower level staff they are supposed to manage and therefore do not provide adequate career support and constructive feedback. - For a company this size, there is a serious lack of policies, and terrible HR organization/structure/management. The company is in denial of the fact that they can no longer operate as a start-up.

5.0
Jul 21, 2010
Recommend
CEO approval
Business Outlook

Pros

-Innovative company that continues to develop and improve solutions -Excellent growth as a leading player in a relatively recession proof Healthcare sector -Unique business model that limits competition -Intelligent/motivated employees -Fun team (work hard, play hard mentality) -Tremendous visibility to upper management with lots of opportunity to show your talents -Multiple job functions and roles with continuous learning across many different client sites -Reward of improving operations at both industry leading and troubled Healthcare organizations

Cons

-Experience can very across client sites and role -Travel/ relocation can be difficult for someone not accustomed to the lifestyle

1.0
Jun 12, 2010
Recommend
CEO approval
Business Outlook

Pros

1) Plenty of Autonomym, if your driven and want free reign this is the place 2) Not at arms length with the client as you would be with a consulting firm (don't call yourself a consultant here or you'll get chewed out) We are infused management. Direct personal relationships with the hospitals you work for. 3) When it comes to implementing your policies/stragies, little to know beurachracy. Compared to consulting firms where your superior shoots down or pokes holes in all your ideas because it doesn't conform to theirs. 4) No established methodology - again the opportunity you have to define the companie's strategy is huge.

Cons

1) Plenty of Autonomy - It's a blessing and a curse. Too much oversight allows for people to shirk. 2) LIttle to no support to field operators. You'll be frusterated if your used to having IT, HR, Payroll, Expense Audit, Corporate support help you with the administrative items. It's not clear if they are understaffed or they just don't care or realize how dificult working remotely can be. 3) The talent is sub par compared to consulting shops - however it seems they've recognized this recently and have started aggresivlely pursuing talent from some of the better known shops 4) Top heavy organization - too many cooks in the kitchen, and these cooks really don't understand how things work at the operational level. They pound it into your head that you're not a consultant and they are right, but they operate the business like a consulting firm and are cluesless as to how the "infused management" relationship doesn't work the same way operationally. 5) No established methodology - if you don't know the industry stay away, you'll just be adding to the frustration of those who do have experience who already have to deal with clueless VPs. 6) The CEO is beyond being too much into the detail. She needs to start acting like a CEO instead of a micro managing Manager 7) Incentives don't seem to be aligned with clients 8) Long term prospects of this company look very shortsighted - it's not clear yet but this may be just another quick build to IPO then a fizzle unless they change the business model focus to something that is better aligned for the client's 9) This company is still very young - and a reputation has yet to be defined, it's only a matter of time before it has one, and if things don't change internally it won't fare well for it's long term viability. 10) Culture that is bred here leads to the above point.

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