Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,050 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      3.0
      Mar 24, 2026

      RAC

      Customer service agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good wages and overtime pay extras for phone fix covered parking, go in with what can I get out of this and don't take anything personally you will be OK

      Cons

      Don't expect much help from management as they are to busy dealing with keeping there own jobs to help you. You will see senior management on regular basis but that's just for show.

      avatar
      RAC Response
      3mo
      Thank you for taking the time to share your experience after so many years with us. We’re glad to hear you valued the pay and overtime opportunities, and we appreciate your long-term contribution to the RAC. We’re sorry to hear you didn’t always feel supported by management. We always encourage colleagues to raise any concerns with our People Services (HR) team so we can investigate and address issues as early as possible while you’re in role. This helps us put the right support in place and prevent problems from escalating. Feedback like yours helps us continue improving how we support our teams, and we wish you all the best in your next chapter.
      5.0
      Mar 18, 2026

      Great please

      Renewal specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Super good training, feeling really informed and they make it clear we always can ask for help. Nice office as-well and really lovely people.

      Cons

      None not cons found yet

      avatar
      RAC Response
      3mo
      Thank you so much for taking the time to share your experience. We’re delighted to hear you’ve had such a positive start, especially with the training, support and team environment. It’s great to know you feel informed and comfortable asking for help - that’s exactly the culture we aim for. We’re glad you’re enjoying the office and your colleagues too. Thanks again for the lovely feedback, we’re really pleased to have you on the team!
      5.0
      Mar 16, 2026

      Consistently Challenging, Consistently Rewarding

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Nearly four years in, the work has been genuinely rewarding, the kind that stretches you, builds your confidence, and leaves you feeling like you’ve made a real difference. The pace can be full‑on in the best way, keeping you sharp, engaged, and never standing still. There’s a strong sense of purpose in what you do, backed by a supportive culture where people care about doing things properly and looking after each other. With plenty of room to grow and develop, the mix of pace, variety, and meaningful work makes it a place where you can thrive.

      Cons

      The pace can be demanding, with limited opportunities to slow down or step back during busy periods. Priorities can shift quickly, requiring strong adaptability and the ability to stay organised under pressure.

      avatar
      RAC Response
      3mo
      Thank you for sharing your feedback. It’s great to hear that your experience over the last few years has been rewarding and that the pace, purpose and support at the RAC help you grow and make a real impact. We appreciate your note about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We appreciate your honesty about the challenges too. We know the pace can be demanding and priorities can shift quickly, and we’re continuing to focus on clearer planning and the right support to help teams manage busy periods. We’re glad you’re thriving and proud to have you as part of the RAC.
      Viewing 28 - 30 of 1,050 Reviews
      Related searches: RAC jobs | RAC salaries | RAC benefits | RAC interviews
      ReviewsRAC reviews

      Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.