Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 88 reviews)); "Colleagues are great and the workplace is relaxed not stressful." ((in 65 reviews)); "Great team and good atmosphere" ((in 45 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 42 reviews)); "Benefits are good" ((in 36 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 22 reviews)); "Not the best pension or benefits" ((in 8 reviews)); "High pressure applied to step down from current role purely to save costs" ((in 8 reviews)); "Clear and direct communication helps create a performance culture but again might not suit all personality types" ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,054 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,054 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Nov 21, 2025

128 years of Business

Patrolman

Recommend

CEO approval

Business Outlook

Pros

128 of business and stable career

Cons

Communication between different departments and system

4.0

Nov 19, 2025

Project manager

Recommend

CEO approval

Business Outlook

Pros

Lots of great people Supportive of those who work hard Collaborative

Cons

None I can think of

RAC Response

7mo

Thanks for sharing - we’re delighted you’ve had such a positive experience and value the supportive, collaborative culture at RAC for over a decade. Thank you for sticking with us!

5.0

Nov 18, 2025

Top company, super focused on outcomes

Operations

Recommend

CEO approval

Business Outlook

Pros

Massively energetic and focused on service for members alongside balancing the financial performance of the company. It's really change focused and agile Has an incredible family feel that is different to anywhere I've worked previously

Cons

Can be periods of high pressure as it's so dependent on weather

RAC Response

7mo

Thanks for sharing your experience. It's great to hear you value so much of what defines RAC, as well as the family feel that makes us unique. We know the weather can create periods of pressure, and we’re always working hard to support colleagues while maintaining exceptional service. Your feedback means a lot—thanks for being part of the journey!

Viewing 376 - 378 of 1,054 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

RAC reviews

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128 years of Business

Project manager

Top company, super focused on outcomes

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