Does RAC pay their employees well?

According to anonymously submitted Glassdoor reviews, RAC employees rate their compensation and benefits as 4.4 out of 5. Find out more about salaries and benefits at RAC. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at RAC?

89% of RAC employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated RAC 4.3 out of 5 for work life balance, 4.4 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at RAC?

Patrolman (37) , Customer Service Representative (31) , Customer Expert (25) , Team Manager (23) , Patrol Team Manager (20) , Customer Service Specialist (18) , Roadside Technician (18) , Manager (17) , Customer Service (15) , Apprentice (14) , Renewals and Retention Agent (14) , Customer Service Advisor (13) , Incident Manager (11) , Operations Manager (11) , Project Manager (10)

What are the pros of working at RAC according to real employee reviews?

"People are great and really supportive of working as team." ((in 89 reviews)); "Fun and friendly colleagues" ((in 64 reviews)); "Great team and good atmosphere" ((in 46 reviews)); "Good pay and they are understaffed so there is always overtime" ((in 43 reviews)); "Benefits are good" ((in 35 reviews))

What are the cons of working at RAC according to real employee reviews?

"Poor management, will let agency go with little to no notice if call volume is lower than anticipated" ((in 36 reviews)); "Long hours sometimes but you get used to it and it’s not half as bad as you think" ((in 20 reviews)); "constant pressure to hit targets" ((in 9 reviews)); "lack of communication, long wait times, recovery booking delays" ((in 7 reviews)); "Senior Management are awful and run by fear/demands." ((in 6 reviews))

What are the top reviewed RAC locations?

Atlantic City , Bronx , Minnesota City , Andersonville , London , Portland , Atlanta

RAC reviews

4.5

89% would recommend to a friend

(1,052 total reviews)

Dave Hobday

93% approve of CEO

84% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

RAC has an employee rating of 4.5 out of 5 stars, based on 1,052 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

May 7, 2025

The most welcoming company I've worked for

Customer expert

Recommend

CEO approval

Business Outlook

Pros

Supportive management team Ongoing training Complimentary breakdown cover Excellent facilities Opportunities to have input on day-to-day operations

Cons

Office gets a bit hot when it's sunny Canteen is a little pricey.

5.0

May 7, 2025

Amazing place to work!

New business senior

Recommend

CEO approval

Business Outlook

Pros

Great training and ongoing support provided to help maximise your potential. Future career growth opportunities. Great bonus incentive scheme and overtime opportunities

Cons

Weekend working - but nice to have a lieu day during the week as at times there are personal activities that are required to be done then.

5.0

May 7, 2025

SME SME SME

Sme sales

Recommend

CEO approval

Business Outlook

Pros

Great department to work in Friendly team members good management team good commission structure good hours ( no weekends )

Cons

None i can think of

Viewing 379 - 381 of 1,052 Reviews

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Jobs at RAC

Assistant Chief Maintenance Engineer - Olive Branch, MS Campus

RAC

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The most welcoming company I've worked for

Amazing place to work!

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