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      RAC

      Engaged Employer

      RAC reviews

      4.5

      89% would recommend to a friend

      (1,050 total reviews)
      avatar

      Dave Hobday

      93% approve of CEO

      84% positive business outlook

      Ratings by demographic groups

      RAC has an employee rating of 4.5 out of 5 stars, based on 1,050 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The RAC employee rating is 22% above average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Apr 20, 2018

      A direct sales business opportunity that actually lives up to and goes beyond what is promised

      Direct sales agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can work flat out 10 hour plus days and come home anything up to £600 in a day, or I can take time off with only a few weeks planning. I go on holiday 5-6 times a year and still have money to save and plan for the future. I know that sounds too good to be true, but it's my actual experience. Nigel Kennedy, the South Wales manager will support anyone who's willing to commit the time and effort. A huge plus over any other sales position I have worked in is the strength of the marketing. Half your job is done before you open your mouth. If you have ever done cold calling for lesser known companies, you'all understand how great that is.

      Cons

      Like any sales position, you have have to take responsibility for what you can control and work around what you can't. The weather can on occasion be a problem, so make hay while the sun shines.

      1.0
      Jan 2, 2026

      Company asked us to post fake glassdoor reviews

      Sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      I left which was nice

      Cons

      Management are all friends and its a closed group Asked us to post fake glassdoor reviews

      avatar
      RAC Response
      5mo
      Thank you for sharing your feedback. We want to clarify that we have not/will not ever ask employees to post fake reviews. We value authentic and honest input from our employees because it helps us improve and create a better workplace. If you have concerns or would like to discuss your experience further, please reach out to our the People Team (HR) directly.
      1.0
      Oct 29, 2025

      Sell,sell,sell... or end up on the naughty list.

      Patrolman
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's a job, Company van, start and finish at home. No commute. Tools provided.

      Cons

      This job used to be great, encouraged to fix everything possible at the roadside.... now its sell,sell, sell. As a time served technician my job has been reduced to that of a sales assistant. Arrive, diagnose and book someone else to come and fix it another day and don't forget to sell a service as well. I speak for 100's of patrols who feel Rac have lost sight of the core business and are focused on the SMR devison. The patrols are now mere sales agents for this service. Currently having sales targets forced down our throats even though there are zero targets in contract. Failure to secure bookings for services results in "improvement plans" and managers shadowing you all day. Patrol moral is very low. Forced into selling overpriced services and repairs rather than fixing it there and then. Pay is poor for the current market and dangerous nature of the job and unsociable hours. The lower graded SMR "technicians" are on a higher salary and better work hours than patrols now.

      avatar
      RAC Response
      7mo
      Thanks for sharing this review; it’s clear the patrol who wrote it cares deeply about the job and the direction of the business, and we really appreciate that. We’re genuinely sorry to hear how things are feeling for you right now. We know the role has evolved, and we understand that changes can be tough. We’re actively reviewing how we support patrols and how we balance commercial goals with the core roadside service that’s always been at the heart of RAC. Your voice — and the voices of your colleagues — matter, and we’ll make sure this feedback is heard. Thanks again for taking the time to share your experience.
      Viewing 37 - 39 of 1,050 Reviews
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      ReviewsRAC reviews

      Glassdoor has 1,118 RAC reviews submitted anonymously by RAC employees. Read employee reviews and ratings on Glassdoor to decide if RAC is right for you.